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Reliance Communications

[Resolved]  Reliance Communications — Automatic VAS charges

Address:Khordha, Odisha, 751024

Dear Sir,
Reliance automatically subscribes my no. to Value Added Services and heavy charges are deducted from my balance.
Due to this reason I am forced to keep a Rs.0 balance and hence cannot use the number.
This is a never ending problem.Even if the customer care solves this problem...after some days it starts again.
Please find a permanent solution for this.
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Apr 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
Reliance Communications Customer Care's response Dear Customer,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 
2 Comments

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Comments

Sir, by mistake my SIM bearing No.[protected] have been PUK locked, please provide me PUK Code and PIN Code so that I am enable to unlock my SIM..
Reply
Reliance Communications Customer Care's response, Mar 7, 2017
Verified Support
Dear Ismail,

We are unhappy to hear this. The PUK code process requires validation of your account. Hence, request you to share your alternate details at this link using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you.

Regards,
Reliance Communications
My internet is not sufficient as per plan it is giving speed much slow
Reply
Reliance Communications Customer Care's response, Mar 7, 2017
Verified Support
Dear Anukul,

We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly.

Regards,
Reliance Communications

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