Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
Submit a Complaint
22042
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2368
down
1200
1800 3033 5555  [Reliance Network]
up
1225
down
698

Phone:
Phone:
up
877
down
487

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
39%
Complaints
22042
Pending
5736
Resolved
7234
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Communications related photos (2131)

Reliance Communications Complaints & Reviews

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Reliance Communications — mts postpaid - rcom number bill issue and deactivation

 Sourabhnandi86 on Dec 29, 2017
I was having a mts number which got deactivated after 30th nov. I did not receive any communication for this. I got a bill of around 700 rs on nov 15th which i have paid.

On 15 dec 2017 again i got a bill from rcom of around 1100 rs (Last month pending bill + late fees + dec rent). Immediately i sent a mail to them with all details. I called on their customer care number but no one picked up and there was an ivr of service is stopped due to emergency service.

I have clearly told them i dont want to use the this number and they have to deactivate the number on immediate...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — wifi dongle 9321486246

 R.C. Darbary on Dec 29, 2017
I had been using post paid reliance communications internet services with reliance wi-pod
Data card no. [protected].
Subscription no. [protected]
Relationship no. Or customer account no :[protected]

Since they are unable to provide service. Why should they send me bills?
So i want to discontinue, the use of service. I tried by phone, email & shop visit.
Please discontinue....
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — non receipt of the bill payment rs.738 nov. and dec 2017

 24dhanam on Dec 28, 2017
I made the payment of rs.738 for nov and dec 2017 through vodaphone port and received the message payment successful on 15th dec. 2017 due to lack of reliance mobile net work from nov. But till now i have not received the receipt for the payment made. I find it very difficult to move to other net work even though i cleared the dues from my side. Kindly look into the matter and solve my problem immediately.
Kdhanalakshmi2000@yahoo.co.in...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — my sim porting code is not received

 abhi123@ on Dec 28, 2017
Dear team
My number is [protected]
I want to port my number in other operator
But when i send a port message,
But message is not send and saved my outbox,
I am used my number previous 4 year and mention this number bank and college and resumes,
Dear team please provide me my [protected]
Upc code number
As soon as possible
Because last date is 31 december 2017

Thanks and regards
Abhishek dubey
[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — leak my unique port no. by reliance and port my mobile no. to bsnl operator without consent

 rupendra7766 on Dec 28, 2017
Dear sir,
I am dr. Sachin srivastava. I use my mobile no [protected] from very long year and also connected to my bank and other important document. My mobile no. Port to bsnl without any consent and without port no., i also complaint bsnl upe/cp/2017/7496. And national cunsumer coplaint 554211.
I want complaint against who is leak my mobile port number.
Please resolve my problem as soon as possible. And active my mobile no. For me.
Your faithfully
Dr. Sachin srivastava
[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — refund not received for reliance number 9833364685

 kishore.kashyap on Dec 28, 2017
Dear Rcom Authority

I have not received the refund of (Rs.) 828.00 yet. its been more than a month since your last generated bill. When can I expect the refund amount?
I have sent several emails to Reliance Customer Care rcom.ccmteam@relianceebill.com & customercare@relianceada.com with no response. I hope this will be sorted soon

Reliance number [protected]
This Month's Charges (Rs.) -353.29
Relationship number[protected]
Total Due amount (Rs.) -828.00
Bill period 07-Nov-2017 to 23-Nov-2017

Regards
Kishore...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — no response

 sakthi24 on Dec 28, 2017
Even after raising complaints through multiple ways (Email, telephone) no response from mts/rcom.
Please immediately call @[protected] and sort this out asap.
I have already raised one complaint over this which is still under no response!
I have also contacted apellate authorities but no use.
I want to terminate my connection now but even for taking that request none of the customer care numbers are working!
Mts cutsomer care and rcom customer care numbers are also not working!
Please call me immediately as they just keep adding my bill for the device which...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — refund of telemarketing no. 1401430122 and1401430123

 shyam lal pareek jjn on Dec 28, 2017
Respected sir,

We have one tele marketing no.[protected] and[protected] is closed now and we want to take refund of our security deposit rs.1 lakh rupees
Kindly guide us when we will get it and please give contact details of concern staff and department.
Here we attached dd and slip for further process.

Regards
Kurbaan ali/avinash pareek
[protected]
[protected]...
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Communications — rcom sim card not working

 Upasana91 on Dec 28, 2017
As i was travelling in other city, my rcom number was off for a month. During this period i missed out receiving otp or port code which was provided by rcom and hence my 7 years old card stopped working. So i approached rcom customer care centre where i was asked to pay certain amount and provide my old sim and adhaar card so that the customer care people will send it to rcom mumbai office and get it started. But later after a week i got to know that they were not able to do it. Then i went to jio customer care for getting a way out, but the person asked me to get port code first. So as my sim was...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — landline telephone no. 079 30176744

 nd_mehta14 on Dec 28, 2017
With reference to my complaint dt. Dec.15, 2017 sent through email which was as under :

Mukesh mehta
Dec 15 (13 days ago)

To customercare
My service no. [protected]
Name : mukesh mehta
Phone no.[protected]

My above landline is out of order since last 10 days giving reason that due to technical problem the complaint is not solved. Most of time your customer care number is not giving response giving above reason and phone is disconnected.

My phone is getting out of order frequently.

We...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Reliance Communications — regarding reliance data card bill payment - pre litigation

 Hackpass on Dec 28, 2017
This complaint is regarding an email received from "rcom. Rjlegal@relianceada.com" with subject as "cibil updated" and contains the information about pre-litigation. I purchased a reliance broadband device in 2010. Caf no:[protected] mdn: [protected]. I experienced very poor network speed which i have never ever seen. And i was student that time during my college days and when i passed out in 2012. And i was about to leave jaipur. Before leaving i have visited several times to reliance store office in order to stop broadband services. And they assured that it will be stopped from next month. So...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — porting rejection

 NSMathur on Dec 28, 2017
This is regarding my postpaid moblile no.

The number is inactive for more than 30-40 days, i am not able to receive or make calls and was receiving messages that i need to port to other service providers before 31st dec.in this situation how can a new bill be generated and asked for the payment?

Rcom business centers were not ready to collect the payment. Somehow i managed to pay my due bill of rs. 603 online despite poor services to close my account with no dues.

Kindly, consider above as the final payment for the account closure and help in porting....
Complaint comments  Read comments [6]Complaint category Mobile Service Providers

Reliance Communications — reliance 4g dongle

 V hanumantha rao on Dec 28, 2017
I am having reliance dongle 4g no [protected]. I had paid the amount rs 958.52 vide order no orxp [protected] std 26th dec 2017. I kindly request you to activate my dongle 4g at the earliest otherwise i have to surrender it. Please treat this as urgent or else close the dongle 4g number. I have been your customer for the last 4 years. I have been facing this reliance 4g dongle for the last 2 months. Even there is no customer care reliance to contact. Please close the number and in time me thanking you sir...
Complaint comments  Read comments [2]Complaint category Internet Services

Reliance Communications — bills are issued monthly without providing services.

 mandar shirodkar on Dec 28, 2017
I am using reliance [protected] for data services in goa. All of a sudden it stopped functioning for no services on the part of the company. I donot want to port the number. However when i went to submit my deactivation to reliance stores i was surprised that all the stores in goa have been shut down. Onlthe person running the reliance store in ponda goa was available and now runs a icecream parlor in the same place. Who upon enquiry informed that the company has shut down and the my number will be automatically deactivated. However now in the month of december i have receive a bill of rs 448.4....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — unable to port number due to no services

 Vk S on Dec 28, 2017
Hi i have been using reliance number for 5 years and all of a sudden there is no network in the sim to port the number since reliance has shut down all its services. Please help me get my number port to other network. There is no place we can contact as their contact center is not working we can not call anywhere. Need support from them so that i can port my mobile number to other service provider....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — mobile number portability issue

 ASHWIN MANGESH ARYAMANE on Dec 28, 2017
I am not allowed to port my mobile number [protected] into tata docomo services. The executive of reliance communications denied to generate u. P. C code for my number. They are forcing me to port my number into vodafone postpaid connection. This reliance communications gallery is located in sector-7, kharghar, navi-mumbai, pin-410210. Why are they forcing me to port my number into vodafone? The executive asked money in advance for porting my number into vodafone & then told me that, "i will generate u. P. C for your number only if you are porting it in vodafone postpaid. This is a type of business...
Complaint comments  Read comments [6]Complaint category Mobile Service Providers

Reliance Communications — mts mblaze merging [Resolved]

 pratima1991 on Dec 28, 2017
Mts mblaze / rcom
Please deactivate my mts/rcom account. I am getting no services but still bill is generating. I have been paying bills from last 2 months. I paid 649/- in november and i paid 325/- in december that too without getting to use any services from the company. During the month of november, mts was merged with rcom and we were not informed by customer care that services will be impacted during this time period. I have tried to call the customer services i am getting no response. I tried sending emails but getting no resolution. So kindly deactivate my connection as i am not going...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — could not port

 Gunvant Battase on Dec 27, 2017
Hi
I have been using your network services from 4 years. As your network services are down in nashik maharashtra. I am forced to port out from your network. I am not able to port out from your network service. As i send a port out request to 1900. I receive a message from 1901 "unable to connect to database"
How can i port out?
Your customer service numbers are also down. Where can i reach you or connect to you. I wanna continue my same number for my future communications. Help me out with it
Email gunvantbattase@gmail.com...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Reliance Communications — reliance sim on emergency mode

 avitavi on Dec 27, 2017
My reliance mobile number is on emergency mode. I am not able to port my number to another number. Also not update mobile number in aadhar card. Please reslove my problem. My mobile no. Is [protected]. (On emergency mode). We are not able to get mnp number. My mobile number is on emergency o mode from last 30 days. Please look into this matter.
Thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — not getting valid porting msg

 Somesh Jadiya on Dec 30, 2017
Several times i tried to get porting my reliance smart GSM [protected] but till today I am not getting valid porting code by requesting port on 1900.now On such duration my service no.sim not working
Kindly resolve my problem my sim card shown sim card registration failed.
Yours sincerely

Someshkumarjadiya
[protected]
Someshkumarjadiya@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

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