I have been receiving numerous spam calls offering loans, sell property, or seeking donations, who could be potential frauds. I have had raised a full DND request six times in a months, however, I still get 4-5 calls everyday on an average. Every time I raise the concern with Jio Care support team, they ask for same phone number that I received call from to analyse and activate the DND. I am not sure, if Reliance communication has a vulnerable consumer privacy system that can be easily compromised, or the spammers are more efficient in the work they do. If for every new call I need to connect back to Jio Care and get the number blocked, I would rather do it using TrueCaller. Sharing the snapshot of the DND requests as well as the call history with spams are highlighted in red.
Reliance Communications customer support has been notified about the posted complaint.
