Dear Team,
My landline and internet isn't working after the merger/aquisition thing of/between MTS and Reliance. Also, I am not getting any support from the customer care. I tried to call customer care multiple times but all in vain. Because the customer care is also out of order .On top of that, I got the bill as usual on Nov-28-2017.RCom has generated a bill for the period when the service was down.
I didn't knew who should I mail to till I received the e Bill, on which I found their email ID and have dropped a mail on it but I don't know whether anyone is monitoring that ID or not.
My landline and internet isn't working from the[protected]
As a customer I have every right to quit using the services of RCom. They simply cannot keep on generating bills.I don't wan't any more bills from them. They cannot expect me to pay this one as well because the service was down and I have also suffered a lot.
Please close my account asap as per proper procedure and send me the NOC for same ... Also please refund the amount deposited at the time of opening the account.
Regards,
Deepak Ranjan Biswas
Landline Number: [protected]
Alternate No.: [protected], [protected]
Account Number [protected]
Latest Bill Number JP[protected]
Reliance Communications customer support has been notified about the posted complaint.
But of no avail
And the company NY has not come up with any solutiin
RAJIV Kumar