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Reliance Communications Complaints & Reviews

www.rcom.co.in

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Updated: Feb 27, 2025

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Address: 412307

I had a reliance broadband connection since more than 5 years now along with a landline connection. The service is very poor. It has been always difficult to contact customer care. And now it is impossible to contact reliance customer care as i want to disconnect this connection since 24/9/17. As i have taken a new connection as reliance was not working from 24/9/17.
Since the same date that is 24/9/17 i am trying to contact reliance broadband connection customer care to disconnect the connection but unable to reach them.[protected] or[protected], in these numbers i can reach the ivr only and it says no service available to speak to any customer care executive. I have also sent an email to [protected]@relianceada.com regarding the same. Got the email address from reliance website. I am not going to pay for the service that i have not used.

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Address: Ahmedabad, Gujarat, 380058

Hi,
I am trying to change from reliance to vodafone as there is no network of reliance at my workplace and home. But reliance is not providing me the unique porting code. As i am in dead zone of your coverage area. And your customer service is pathetic which never gets connected to your customer service. When we are unable to get in touch with your customer service for our problem what is the use of providing so many # numbers to contact customer service.
I am using reliance number since 8 years, so please provide me the UPC code. Already written mails as well to your MAIL: [protected]@relianceada.com. So much pain, Resolve the issue.

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I am using this sim since 2000 and from 20TH November 2017.And due to this am unable to conduct any incoming or outgoing call .And this sim being my only usage number am unable to contact with others and it is said that my phone is switched off.Kindly resolve this problem as soon as possible and to make my sim start operating back
Mail id : [protected]@gmail.com

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I was using the MTS datacard. From 2nd Nov 2017 this data card is not working. From 3rd Nov onwards MTS helpline is also not available.
I got to know that MTS is now merged with RCOM. Therefore, wrote a mail to [protected]@relianceada.com to close this connection on 4th nov . Didn't get any reply.
NO RCOM customer care number is accepting this number to register complaint or to address the issue

MTS data card number is [protected]. Kindly de-activate it and close the account.

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Nov 28, 2017

Updated by anoorva no communication so far from RCOM...
however an sms with bill is there... no mail no contact number.
mts helpline any way not working ..playing a recorded msg.

Nov 29, 2017

Updated by anoorva went today to their store listed on Reliance site at #8 ... even this is closed.
Pavanasutha Telecom No. 44, C. M. H. Road, Opposite Union Bank Of India, 2Nd. Stage, Indira Nagar, Bangalore
Wonder how to contact them ...
Seems nobody interested to look into consumer complaints ...

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HI, My reliance mobile numbers have been deactivated suddenly.
I am unable to make any outgoing calls or incoming calls.
Not able to call 12345 or *333 also. Provide resolution asap.
Unable to make bank transactions and other transactions even.
Hearing that Reliance is shutting down its mobile after jio so it is wantedly removing connections .Please let me know how to resolve this legally.

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Address: Solapur, Maharashtra, 413005

Website: Reliance Telecom/ communications

I would like to bring into consideration that one of your store of kanna chowk solapur is still open and there are malpractices going on there...
Charges are being taken to give us the rz code for porting purpose..
Despite the man knowing consequences.. These people are taking charges for free service.. We know the company is shutting down.. But we need free services for free only atlest till we port...!
I request you all to take immidiate and strict action for this fraud running your business illegally and spoiling repetition of the company..!

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Nov 25, 2017

Updated by Aditya jain xyz I would like to bring into consideration that one of your store of kanna chowk Solapur is still open and there are malpractices going on there...
Charges are being taken to give us the RZ code for porting purpose..
Despite the man knowing consequences.. These people are taking charges for free service.. We know the company is shutting down.. But we need free services for free only atlest till we port...!
I request you all to take immidiate and strict action for this fraud running your business Illegally and spoiling repetition of the company..!
The persons name is Satish M...

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Address: Pune, Maharashtra

My reliance number is [protected] as per reliance request i port it to jio on november 2017 pl return my deposite amount rs 350 and balance recharge amount rs 450 urgent or submite this amount to jio urgent i am sending so many mails but not a reply and not a active customer service center this month i face so many problems due to reliance pl solve my complaint fast kindly attention alert to resolve my complaint and give me justice thanks all the best may god bless you

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Address: 410206

Mob. Nos. [protected] & [protected] - both ported to reliance jio on 11.11.2017 we had made advance payments of rs.3000.00 andrs.2000.00 in oct.2007 respectivly for both phones. Hence to receicve back rs.2745.00 in respect of mob.[protected] and approx. Rs.1600.00 for mob.[protected]. Please refund the above amount at the earliest we expected you will refund the payments when you successfully deleted the mobile datasvide your sms dt.15. Nov.2017 with regards

M. K. Vijayalakshmy - mob. [protected]
V. K. Bharathan mob. [protected]

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Address: 122001

Dear sir/madam,

User id:[protected]

I have posted mail to [protected]@relianceada.com to terminate my connection. But, i have received no response yet from them. Also, i am unable to establish successful connection to their toll free number ie,[protected] even after several trials due to 'exigency', as the ivrs quotes. Apart, from that their 'instant chat' facility is also not working. So, reliance has effectively left no option for concerned customers to contact them.

I request swift action to terminate my connection.

Thanks,
Satish

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Dec 11, 2017

Updated by satishv86 It has been 3 weeks already there is no response to my mail dated 21-Nov to them. Is their mail id [protected]@relianceada.com working? Why are they so irresponsible???

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Address: Tinsukia, Assam, 786125

Website: Reliance Telecommunications

Sir/ madam,

Reliance sim card is not working from last 5-6 day as they have given deadline of 30th november and also not giving response of mail and customer care number is not working so, i am not able to do anything also there was main balance. They can not stop directly as thr customer are facing lots of problem so kindly help in this regard.

Thanking you,

Ajay sutradhar
Alt no - [protected]

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Address: Panchkula, Haryana, 117134

This bill stands no validity as the services from reliance has been stopped from last week of oct - 2107. I tried to connect you with multiple customer care numbers but found all customer care no were not responding. I paid rs 650/- on 27th october -2017 for monthly bill & secure my reliance data card/ dongle services but it did not continue any service but received a portal code and further asking to rs 600/payment to activate the services.
As i have paid all my dues and monthly charges for month of oct-2017 (Bill amount was about rs 600.0 but i paid rs 650.0 on oct 27th 2017) and availed no services because of no services from reliance, therefore no bills/ outstanding amount is pending for me. Please not the i found no customer care/ online or offline were on run by those days, i called many time, so i could please consider this mail service termination request.
Best regards
Anand

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Address: Mumbai City, Maharashtra

I was out of india when you stopped rcom cdma. I was paying bills after your shutdown of cdma also. When i reached india my no. Was unable to port in any carrier then rcom local office converted that in data with assurance you will get back your no. For sure. I paid again for data with tha no. Now it's unable to port with any carrier now again. I got cheated huge amount by reliance by fake promises. That no is very important to me. I don't want my money back please back my no.
[protected]

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Address: 700091

The mts data card bearing udn no. [protected] purchased on 28.07.2016 with the terms and conditions as laid down by you at the time of purchase. Suddenly it has been stooped without any intimation, even the customer care is not responding. Under this circumstances i compelled to visit your reliance store at jadavpur, kolkata and came to know that the said service has totally abandoned by the company. I am sorry to inform you that the company like reliance is going to loose its reputation in such manner. Awaiting your response at the earliest.

Dr. (Mrs.) samira dasgupta
Ag-44, sector-ii, baishakhi,
Salt lake city,
Kolkata - 700 091

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Hi,
I am using mts dongle from past 2 years and it is getting very bad experience with respect to the service.

I am not getting signal properly and not able to use the internet connection.
When i try to connect with customer care, it doesn't respond.

Only when it comes to the bill payment i will receive the message correctly on date which is quite disgusting. If i don't pay the bill i will get continuous remainder to pay.

This shows that mts is only concerned about money not customer relation.

I need to cancel my dongle. Please help me with the process.

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Address: Pune, Maharashtra

After getting your business closer information, i have port my number to another service provider. Before porting i have paid your bills twice. Now i have received your last bills with negative payment of rs 496/-. Please check refund my excess payment made to you & security deposit.
My details as below
Name : prashant prabhakar bhong.
Mobile no : [protected] relationship no [protected]
Last bill no mh[protected] dt 15th nov 17

My bank details for refund
Bank account no[protected]
Bank name icici bank - kothrud branch
Ifsc code : icic0000338

Please look into it and help me.

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Address: Mohali, Punjab

My mother had applied for porting of her reliance no [protected] on 15 nov to airtel... All pending bill have already been cleared... Airtel had tried to port the no twice but each time error of "error in port code" been intimated in auto genertation... She has already misplace her reliance sim as airtel rep told her that its was a normal procedure..
We want to get the port code from reliance to assit in porting of same no to any other service provider

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Address: Morena, Madhya Pradesh, 476001

I have given port my reliance number in airtel madhya pradesh 20 days before but my number is not port and i have totally disappoint the service of reliance. And now i am giving again to port my number so it is saying that you port code number was out and already in process and the shopkeeper saying that it is tough to port now. He do not know also what are actually being for my number being a law student i have to complaint in consumer forum if right remedy will not be provide to me because this my last option to get justice.

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Address: Jorhat, Assam

My reliance no was [protected]
The connection has already been ported out to another service provider.
I deposited a security amount of rs 1000.00 while i got the connection.
I have to pay the last bill amount of rs 223.00.
I request you to adjust the last bill amount with my security deposit and refund the balance amount at your earliest.

Contact me:
[protected]@gmail.com

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Address: New Delhi, Delhi, 110019

I am an old prepaid subscriber of reliance mdn [protected]. I am trying to port out as company is discontinuing services but i am my number not getting mnp upc code. It give different errors and says to try later. I tried calling customer care also but in vain. So it is requested to help me and get the port code generated immiedately so i can port out,

Kindly provide other senior persons mail addresses and contact no. Also so i can escalate the complaint,

Manpreet singh
[protected]

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Address: Chennai, Tamil Nadu

I was using mts network till oct 2017, from nov 2017 onwards i cannot use my data card service. Then i came to know that the reliance communication have taken over the mts, but still i cannot use network, and no one from mts or reliance communicatin communicated this service. I am trying to contact reliance communication on regular basis, but still i couldn't reach customer care executive, simply sending reminder for payment and nothing has been helpful for customer, please deactivate my mts connection,

Don't think customers are fool,

Don't send any payment reminder to me.

My data card number :[protected]

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