Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
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22359
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2430
down
1242
1800 3033 5555  [Reliance Network]
up
1264
down
726

Phone:
Phone:
up
925
down
510

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
39%
Complaints
22359
Pending
5714
Resolved
7251
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Reliance Communications Complaints & Reviews

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Reliance Communications — service termination & account settling requests ignored, bill raised without providing service

 Sujata Tillu on Mar 30, 2018
On what basis reliance is raising bills when they are not providing service since nov 2017?. I have been repeatedly requesting reliance to terminate service, settle account and stop sending bills. Today i have received bill from reliance. Henceforth i wont be paying any bills. I have paid bills till feb 2018 even when their was no service from reliance since nov 2017. Why service termination requests are being ignored and bills raised? Return back my money paid since nov 2017, settle account immediately. I do not want reliance as service provider..
Sujata tillu
Sub id [protected] wipod...
Complaint comments  Read comments [2]Complaint category Internet Services

Reliance Communications — about gsm connection. no network available

 Om Parashar on Mar 30, 2018
Sir i was outstation for thet time of shutdown the services. I hv prepaid connection and i was unable to port the no. I gave this no everywhere as my bank. Office. Social sites id's as i came beck i found the services stopped. Now it is very hard to me to handle things without reliance no please guide what to do email :ompal. Parasharindia@gmail.com. Please confirm me to my email id so rhat i can avail the service on my number my no is [protected] hope u will undersrand my problm and help me regardig this as soon as possible i will wait for your responce....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance — i want to port my reliance number 9435872868. but there is no service of reliance so how can i get up code. sir please help me out

 Shyam Redhu on Mar 29, 2018
I want to port my reliance number [protected]. But there is no service of reliance so how can i get upc code. Sir please help me out. Please provide me upc code so that i can port my number. As i have circulated my this number to all my friends and relatives, i am facing very difficulty to make contact with my relatives. Some of my accounts are also linked with this number, i am totally helpless. I need great help....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — sip connection not working since last two months

 Swapan MISTRI on Mar 29, 2018
Dear Team,

We are facing the service issue from the day of installation your SIP Trunk Service, We are getting internet and SIP Service down issue every day.
We are receiving worst service from Reliance.

After doing enormous followup . We have not received any resolution even a call back from our service account co-coordinator or from the customer service responsible person.
Mr Kamal Bhattacharjee, the customer service manager committed the dead line of 18th of mar'18. Now he is not responding on my call.

At the time of service installation,...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — money collected towards recharge but recharge not affected (not successful)

 Prakash Ramchandra Murdeshwar on Mar 29, 2018
Dear m'am/ sir
I am really amazed at the way i am being hoodwinked and taken for a ride right royally 1st by one rahul sharma (Mobile nos [protected] / [protected]) from reliance jio and then some head of reliance jio division (Mobile no[protected] abhishek kumar patel). Both spoke to me in hindi promising to refund my money deducted wrongly but went on to empty my account totally of rs 2300/= by forcing me to divulge all debit card details and otp s to facilitate the refund. Instead of refund i have lost all the money left in my account.
Refund was for following
Mob no 98338...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — reliance no port problem

 ruchi juneja on Mar 29, 2018
Hi due to reliance network problem i can't send the sms from reliance no -[protected] for port. I am sending the email on daily basis from last month to till time. I want to port my reliance no [protected]. Even i am call from another no but unable talk to executive. Pls send the port no in my email i'd and home no. I want to restart my reliance no [protected]. But this no not working. Pls call or send the sms at my home no [protected]...
Complaint comments  Read comments [2]Complaint category Other

Reliance Communications — give me solution for my reliance wi pod

 Katyal Sundeep on Mar 28, 2018
Dear sir after stop your services my reliance lte wipod not in use send me unlock code for that so i use jio sim on it
Otherwise my 3000 investment got ded plz contact me on[protected] or email me at katyalfinancial@gmail.com, hope i get solution for this or give me unlock code for that other wise refund our amount for these wipod so i purchase jio and we run out business for tht purposes we purchased...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Communications — reliance mobile tower

 rnkumar253 on Mar 27, 2018
Sir
I have lodged the complaint on 16, 18, 24, and 26.3.18 about disturbance by mobile tower but all in vain i received reply below mentionefd which is copied by whose mail i received from the telecom deptt.
Greetings.

We have examined your complaint and it appears to be a bit short. Short complaints rarely get resolved and often are left ignored by companies. Please expand your complaint in order to have a higher chance of having your issue resolved.

To edit your complaint, please follow instructions in the link below:

http://www.consumercomplaints.in/new_complaint/?editGUID=05905f37580d3aa74d110df...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — not receiving upc code for mnp

 cisfsantosh on Mar 27, 2018
Sir,
My name is santosh kumar tiwary am using reliance gsm number [protected] (Bihar & jharkhand circle), but recently this number is not in service because reliance gsm service was stooped by service provide. This is my personnel number and i gave this number to all my friends, bank and adhar number. Resulting, i am facing lot of difficulties. My sim number is[protected].
Keeping in view the above, it is therefor requested that please provide upsc code so that i may be started my this number to avoid any inconvenience to me.

Submitted for kind perusal and...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — amount credit in my account but till not received any dd after 200 days

 Bhrugesh Shah on Mar 27, 2018
My name is bhrugesh shah. I am from vadodara. I am writing this mail as one gental reminder as reliance communication is not working in gujarat now. At that time when your staff of reliance store at vadodara tell to port the number as reliance is not working in gujarat. At that time confirmation was given to me that is with in 90 days a demand draft (Dd) of balance credit amount of 588 rs will reach to your address. Today on 27th march 2018 it is almost 200 days completed but still there is no dd of balanced amount of around 588 rupees.
I am requesting you to look after regarding this issue.
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — regarding epf transfer

 Girish1985patel on Mar 27, 2018
My self girish patel[protected]. I did job in reliance communications ltd from 14th july 2008 to 30th apr 2013.

My pf amount transferred. Bu t my eps amount is not transferred..

Can you tell me where i will send my eps transfer amount form???

Pls provide me contact name and number from your trust..

Also provide trust adress..

Thanx & regards,
Girish patel
[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — fofo channel partner claim court code 627200021

 Cipldbg on Mar 26, 2018
This is to inform you after repeated reminders to trade partner interface they are not responding. Our crt code is[protected]. Name cipl technology, darbhanga. Easy recharge 22000 and total dues 114000. Not paid yet.
We mail from our email cipltechnology@gmail.com
But till now not resolved and settled our account.
Already mail to anil. Ambani@relianceada.com...
Complaint comments  Read comments Complaint category Products & Services

Reliance Communications — not able to port my no.

 sonam.singh2410@gmail. com on Mar 25, 2018
Hi my name is sonam i have given my reliance number. For porting to vodafone in november but till date my number is not port my reliance porting request code number is crd34822. My number is [protected] pls help me to get my number port or provide different port code or check what is the problem why my number is not getting port. It is very important pls get the same resolved urgently...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — request for security deposit refund 50000/- rs

 mk116502 on Mar 24, 2018
Dear sir,

We had post paid connection in you network, suddenly you stopped your network services, your customer care number and mail id also not working, how can we contact you for our security deposit refund.
Relationship number :[protected]
Our firm name : ssv associates
Kindly resolve.

Our contact details :
Mail id : ssv. Nmk@gmail.com
Mobile : [protected]

Regards
Ssv associates...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — upc for mnp

 srshenoyabad on Mar 24, 2018
I have been trying to port my and my wife's number to another network since the past 4/5 months and am unable to do so. Besides it being prepaid the amount of balance in our account has not been received by us. Even our attempt to do so on 20th march 2018 to bsnl network has been unsuccessful.
Please help us to restore my numbers. None of their numbers work. I have even tried to tweet to them and have sent several emails and complaints including to the chairman of the company shri. Anil ambani and to their customer care addresses they have neither cared to respond nor are they allowing portability...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — i initiated the process of installing tower from 02.08.2017

 rak Prakash on Mar 24, 2018
So far i have deposited money for so many reasons for 24 times equating to the amount 206285/- only
I am in touch with mr. O p srivastava [protected]
Name - pushpa vishwakarma
Aadhar number[protected]
Pan no. - azspv4187e
Gst no. - ady026jvrg6369yey
Registration no. - rim067t
Tower no. - [protected]
Approval id - kmtky0234751z
Mob no [protected]...
Complaint comments  Read comments Complaint category Other

Reliance Communications — mnp

 ARSHDEEP SINGH ADAG on Mar 25, 2018
I have send below communication to reliance customer care more than 3 times, but did not get a single response.
Hi,

I am using reliance number ([protected]) probably for more than 10 years. I was using this number on daily basis, recharged it whenever required, as it is my primary number. But suddenly from couple of days back, the number is showing as does not exist. Then thinking that its validity is gone, i recharged it, but then again the recharge was not successful.

I visited the nearest reliance office (In chandmari, near assam tribune office), but to...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — pier id give please

 Omprakash Dagara on Mar 21, 2018
Sir now your net work is stop. I am use your net work sence 2009. So veryous department given my mb no.[protected]. Now i am change other network absence your network. I am gone other both to change other net work but every one ask passward. So please give my port password of no. [protected]. Name_ omprakash dagara.. Mail address_ omprakash. Dagara@gmail.com. Please sir...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — security deposit not returned

 SahilC2311 on Mar 21, 2018
Had a postpaid connection [protected] for almost 20 years, which i got ported as reliance was shutting service in my area. My deposit rs.3500/- was said will be received by check soon and i will be called for details but i haven't received any update yet. (Ported in november first week), been 5 months

Since customer care number wasn't working, all the above conversation took place in person at reliance store.
Waiting for my old refund...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — not refund and given silly excuses last 08 days, why?

 jimkaimaz on Mar 21, 2018
Given all asked documents, pan and aadhaar cards copies, bank details with cancel cheques, given signatures where they asked for? Etc than also till todays date mar. 21st 2018 at 10:30am my amounts didn't credited in my given bank account. Why this thing is going on and on? I couldn't understood at all.
In spite of talked on phone, given details again, written nearly five e-mails with full details than also same o same things happened and my case stand still till todays date...
I had given to my bank instructions that if we didn't get our full amounts on mar. 21st 2018 before 14:00pm...
Complaint comments  Read comments Complaint category Business & Finances

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