Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
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22063
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2371
down
1202
1800 3033 5555  [Reliance Network]
up
1226
down
701

Phone:
Phone:
up
881
down
490

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
39%
Complaints
22063
Pending
5735
Resolved
7235
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Reliance Communications Complaints & Reviews

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Reliance Communications — postpaid no. port issue

 vkas_1 on Dec 25, 2017
My moblile no. Is [protected]. From last month i am trying to port the number as reliance communication is no more. I have already paid my old bill even than i am not getting the port no. There is no way to contact with the customer care of reliance. I visited more than 10 times to vodafone customer care they are also unable to do the same. The main issue is that my phne number is dead from last month even then they send the current month bill. On what basis i am unable to understand. And i am confused where should i complaint for that. Even i am unable to disconnect the number. They are sending...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — unable to pay my unbilled amount from 22th dec 2017 so that i can port out from rcom

 Vikasshu549 on Dec 25, 2017
Kindly inform i can i pay my unbill amount.. So that i can easily port out from reliance. As i have tried from online app payment, such as paytm, freerechage, banking app but they have removed reliance communication service provider name from there portal. So kindly help me the how can i sort out my problem.. I have already given my number to port in vodafone... And it in process.. And i have paid my last bill recently.. I just want to pay only an unbill amount. Of rs. 105....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — unable to get upc code from rcom up west

 Shaziya Bano on Dec 25, 2017
Not able to get porting code for rcom number [protected] from up west circle. It has no balance so tried to recharge with rupee 10 but failed. Network is showing and i followed proper way to get porting code but it shows unable to send message. It is my oldest number since 2004, i cant loose it.
Listened that company is shutting down before dec 31. Help me to get upc code as earliest. Alternate number is [protected]....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Mobile — unable to reach reliance and get refund of deposit

 sriragam on Dec 24, 2017
I ported my reliance gsm connection which i had been using since the dhirubai ambani pioneer offer days, to airtel. I have paid all bills due; and have the latest bill with me which states that there is nothing due from me. On the contrary, the company owes the deposit to me.

I have sent several mails to reliance customer care. There is no email acknowledgement or receipt, and i know that the mail did not bounce.

I also called[protected] from airtel, jio and bsnl phones several times at various times of the day and on all days of the week. The number does not even get...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — about rent issue

 uuooop on Dec 24, 2017
I ganesha want to inform u that i gave u the place for the reliance tower on rent since 11 years but i not recieve the rent of the following months -
March 2017 to december 2017
So i request you to please proceed earlier

Thanking you

Required information as follows:
Name - ganesha
V. P. O - tigri
Distt.- kurukshetra
Vendor code: 291488
Site id: nh1 ambala delhi highway
Contact number:- [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — online bill payment is not reflecting when porting out

 AshishM1981 on Dec 24, 2017
Hi

I have paid the bill for [protected] on 6th december on myservices. Relianceada.com. I am trying to port the number but it is unsuccessful. Please help.

Order number:orxp[protected]
Your bill payment 550.84 for your reliance num [protected] was successful.

Bank statement also reflects the deduction. It is as follows
[protected] - paytmxportsofttechno;[protected]

Regards
Ashish...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance — worst data card customer care service

 Akhil Raghu on Dec 23, 2017
I have raised request to cancel my mts data card number [protected] on october 2017, they confirmed my device will be deactivate in next 2 working days. But on november i got email from reliance that mts is acquired by reliance communications and i am receiving bills from reliance now. Data card is not deactivated yet.

I am trying to contact mts and reliance customer cares but mobile number is not working and i have sent so many emails and no reply at all. Very worst customer service from reliance.

Regards,
Akhil...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — upc code

 Ramesh1130 on Dec 23, 2017
My name is ramesh kumar and i am owner of this phone number [protected] and i am using this phone number last 15 year and suddenly my number port in idea cellular but i am not given any port request from my phone number and also call to reliance customer care regarding for issue but there are not given satisfaction and also visit your reliance store there are given other options but not solved my phone number [protected] issue...!!
Please note.
My number change in idea cellular but not my name and not in same state it's change other name and other state..
So my humble request......
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — rejection of number for porting

 vedant99 on Dec 23, 2017
I have paid all your dues. Recently i received another bill from your end i have paid that also and mailed to customer care regarding that but still i am not able to port my post paid no [protected] in airtel. When i ask airtel the reason why my no. Is not ported they say that u have to clear your outstanding dues with reliance. I have maid all dues against my postpaid no [protected]. Then why reliance is not allowing to port my no. My this no is linked in many places and this is a big harassment to its customers. Please allow it to port in airtel on very very urgent basis....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — postpaid port

 geelani123 on Dec 23, 2017
Dear reliance, i have been suffering from past 3 months because of the fact that i need to port my number but i am unable to do it because of your poor services. Time and again requested to port my number but they say it is coorporate sim cant be ported. My number is [protected] and you can reach me on [protected]. The reason i am porting to other service provider is that you are winding up from kashmir and there is no coice left for me other than to port.
Please intervene and resolve my issue...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — reliance communications upc code and port code not receiving

 m.karthikraja on Dec 26, 2017
Hello sir/mam,

I am trying to get upc code and port code for [protected] my number to some other
Operator but my message for port out request is failed and i am not getting upc code.
Not even mail and customer care nos are also not responding.
My number for which i am trying to upc code is [[protected]] and my alternate contact no is [[protected]]
And my mail id is karthi91mca@gmail.com. Sir please help me to get upc code.

I am already complainted to you ( ID: 1812536 ) still you are not replied to me . My upc code and port code date validity...
Complaint comments  Read comments Complaint category Airlines

Reliance Communications — non payment of refund of deposit amount

 Shelendra kumar Singh on Dec 23, 2017
Sir i was having a landline phone of your company. There were 600+ amount in my landline phone account when your company stopped the service. My landline number was [protected].
You are requested to send the amount either by cheque or dd
S k singh
Rb3 52 b railway colony near railway hockey stadium gwalior.
Mobile number - [protected]
Thanks...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — bill paid through https://recharge.rcom-eshop.com but still outstending

 NavNeet K Paliwal on Dec 23, 2017
Dear sir

I had paid the amount of 90 for my mobile no. [protected] through https://recharge.rcom-eshop.com and payment deducted order no. Is below orxp[protected], but amount still not credited in my reliance account.
Rcom is already sent me the port no. For port from relince due to dis-connectivity from rajasthan but i am not able to transfer, two time rcom reject the cr due to pending amount and i have alreay paid old bill and this will paid but not credited in acount.

Kindly check and provide me the solution my rcom no. Is not working from long.
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — your bill dated 18.12.2017. for rs 17. mobile no. 9388432818

 AAkki_50 on Dec 23, 2017
I have already ported my above mobile no.[protected] to jio pretty paid plan from 5th nov 2017 after your confirmation. Also, i received sms from you on 18th nov 2017 regarding deletion of my records at your end. Still, i received bills for payments from your co for rs 382 & rs 17 and same has also been remitted. Don't think i am a fool and #.in future i will not pay any bill payments received from your co & ordered you to delete my records at your end. Otherwise i am forced to complaint against your co to trai for the mental torture. Hope for your favourable action....
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Communications — not sending upc number after many attempts

 akbarsm on Dec 22, 2017
I have been trying to port my reliance number [protected] to jio since four months back the last time i ported i got the orn no:no00003utyln. They have not sent the upc code. I have given this number to many of my clients. So, i have to get this number at any cost. If they don't send it i will drag reliance to court and claim damages for delaying, loss and making me stressed. My alternate number is [protected]....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — request upc code

 fulcrum on Dec 22, 2017
Hello reliance,

Our company name is fulcrum cosmotech we had 12 numbers but only one number would not change to another network because some issue in upc code. So kindly provide me valid upc code as soon as possible.

Upc code required for [protected]

Kindly send upc code for above mentioned number

My alternative number is [protected]
Email id: silambarasan. Fulcrum@gmail.com
Name:fulcrum cosmotech

Its urgent
Please do the needful.

Thanks!....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance — reliance wi-pod - not in use, still get billing on my account directly.

 chaudhariravi@hotmail.com on Dec 22, 2017
I have purchased reliance wi-pod when cdma is not is used, means i have loss of cdma device, they told me you have to purchase 4g lte device,
After there advice i have purchase wi-pod 4g lte device and invested again money in new device and old device's money wasted.

My plan is 1gb for 1 month and 384 /rs is getting paid through every month via credit card linked for billing, to avoid late fee.

After using few months, jio came in the market and offering 1gb per day 84 days prepaid plan with unlimited calling only in rs 400 rs. Means 3 months 400/- rs, that...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — port code not received

 Anoop41 on Dec 21, 2017
My number has not received the PORT Code. I have been trying to send the port SMS but it is not sending. Please help me in getting the port code. I have proper balance and receiving all the messages like OTP and other stuffs. I have been trying to contact the customer care but nothing works. The signal strength does comes but I cannot call to any other number. Please it's an important number for me....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — deposit refund postpaid

 SahilC2311 on Dec 21, 2017
I had a postpaid connection [protected] for almost 20 years, which i got ported as reliance was shutting service in my area. My deposit rs.3500/- was said will be received by check soon and i will be called for details but i haven't received any update yet. (Posted in november first week)

Since customer care number wasn't working, all the above conversation took place in person at reliance store.
Waiting for my old refund....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — postpaid data card bill payment

 deva.meher on Dec 21, 2017
I have received my mts data card (Mdn no-[protected]) bill through rcom. As in the bill its mentioned that mts merged with rcom. But till i am not able to get the link for online payment.
Yesterday i have also received the bill dated-15.12.2017 of amount 1092.00 including the fine for not paying the last month's bill.
Regarding this i have given so many mails in last monthes to all customer care, but till now i have not received any reply.
Please do the needful in early or if not possible, please disconnect my connection from today, and please give where i can pay the full...
Complaint comments  Read comments [3]Complaint category Internet Services

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