Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
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22359
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2430
down
1241
1800 3033 5555  [Reliance Network]
up
1264
down
726

Phone:
Phone:
up
925
down
509

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
39%
Complaints
22359
Pending
5714
Resolved
7252
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Reliance Communications Complaints & Reviews

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Reliance Communications — refund of excess bill payment

 Neel Vakharia on Mar 20, 2018
Please provide me refund of excess bill payment to reliance communication ltd. For the period of october 2017 to december 2017. The company charged us the in the bill in the name of advance rental. As we had postpaid sim card the company has not made a refund of excess money that we have paid.
In that case for 27-09-17 to 26-10-17 bill they charged us for 27-10-17 to 26-11-17 of rs. 499 but bill is of rs.600.62 we have agree with bill and they have charged us 696.07 against that we have made payment of rs. 1, 000 towards the bill of 27.09.17 to 26.10.17 and 27.10.17 to 05.12.17. As such the...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — to provide porting code for my reliance gsm number

 Kol1997 on Mar 18, 2018
Sir i am not able to port the no. To any other network as the services have been discontinued. This is really causing trouble for me.. Pleasr provide me the porting code of my reliance gsm number ([protected]) to my alternative number-[protected]. Or you cam mail me at (Aakashbhartiakol11@gmail.com).. Please help me.. Its very important for me.. Thankyou...
Complaint comments  Read comments [2]Complaint category Other

Reliance Communications — closing of reliance no.

 Silent Voice on Mar 17, 2018
Firstly my pre-paid reliance no. Got closed and they forfeited the amount that was there in my account which is unlawful, secondly i am not able to port the no. To any other network as the services have been discontinued. This is really causing trouble as neither we are able to operate our online services linked to mobile no. S like wallets nor we are able to update our mobile no. Linked to aadhar. It's a two way problem....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — using reliance communication postpaid sim and wish to surrender the number

 ravinder@123 on Mar 17, 2018
I am using reliance communication postpaid number and received the bill as usual, however all the branches and center of reliance communication have been closed.

I am afraid because i have to close this number as well but do not know where to go and whom to contact. I have tried their customer care number many times however when i enter my reliance number, it shows its invalid number.

Can i ask you to please take strong action against such a irresponsible firm who make their customer trouble this much.

My reliance number is [protected]...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — closure of account - 9373894523

 prateek.kakkar on Mar 17, 2018
I need to lose my above mentioned mobile account. However nothing is moving, have gone to vendor he refuses. Have called up customer care and nobody responds. For last 8 ~ 10 months i am just paying bills. Please close this account.

Have also written to their nodal officers and appelate body but again no response.

Mobile # [protected]
Relationship #[protected]...
Complaint comments  Read comments [2]Complaint category Broadband

Reliance Communications — please data card no. provide

 Pawan Sisodia on Mar 17, 2018
Hi... I am pawan
I have reliance netconnect+ data card broadband. But i have lost my data card number so kindly provide me.

Details as follows-
Hsupa usb stick
Model : mf190
Ffc id : ce1588
Ime i :[protected]
Rsn : rztcdc[protected]

My details:-
Name:- pawan sisodia

Address:-
H no.37
Briz vihar colony,
Gulab bari ajmer,
Rajasthan dist.,
Pin code-300501
Mobile no. [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Communications — landline connection

 Sri Manasa Educational Academy on Mar 15, 2018
Dear sir/madam,

I have placed a request for landline connection in the name of vignesh srinivasan on 14/03/2018 and 15/03/2018. Actually iam in bit of a hurry to get the connection so kindly process it at the earliest and hope your executives will get in touch as soon as possible. And also i have not received any confirmation via mail or mobile for placing the request.

Thank you so much in advance...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Reliance Communications Limited — I want to know my p u k code.

 KrHimanshu on Mar 15, 2018
Please help because my sim card is very important because it contains so many important numbers. Help me to know my p
U k code. I have no more time.
It is my personal number. And my documents number. I always be grateful to you for this. Please contact me on [protected] joi number. Send me any
Information on that number. Please keep it secret....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — provided upc code for port out

 yogendra789 on Mar 15, 2018
Urgent provide my upc code for port out
As soon as possible.

Urgent provide my upc code for port out
As soon as possible.

[protected] (Reliance postpaid)
Sim number[protected]

Relationship number[protected]

Resister email - tiwariyogendra14@gmail.com

Thanks

Yogendra tiwari
[protected]
My alternate number
Pl contact me...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — stoppage of services for 9905921414

 bimal gopalachari on Mar 14, 2018
The services of reliance data card for sim [protected] is not available since last six month. On contacting ril store at patna, one person available there, informed that the ril has closed their services and we are also closing our offices

So dont pay the money.

My question is on repetitive request of closure of services why dont ril is closing the account and stop raising bills...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — reliance dongle - broadband - deactivation of request

 ashis_km on Mar 13, 2018
From last nov 2017, i am asking to deactivate my connection and postpaid service, however they did nothing. Customer care number is now made in such a way that you can't speak to a representative to process your request. Though i am not using the service, they are sending monthly bills! Sent multiple e-mail to customer care however, no response even. The worry part is that, we cannot post the lost case in case data card is stolen or lost. I am very much disappointed with their don't care attitude and sending bill every month!...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — porting of my number

 Naresh Singh Manral on Mar 11, 2018
Sir, i was using reliance no. From the time when you started gsm services in mumbai.
I returned back into the country on 10 feb 2018 and found that the services were stopped when i asked about it i came to know that they have stopped the services completely. I want to port my number to other provider but i cannot do as no one is accepting. It's not my fault i was away from the country and the no. Is linked with my aadhar and other essential services. It's making me difficult. I had even raised the complaint on consumer forum but still i did not get any reply from them. What should i do now....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — number not working. no network. no cc conn

 Pankaj38991409 on Mar 11, 2018
My reliance no [protected] is not working. There is no network connect. Also no access to customer care, no mail etc...

Please see into the matter urgently. As i hv made this number primary for many purposes. I am not getting any call, sms to this number.

My no [protected]
Alternate no [protected]
My email - pankaj. Kmr. Bhr@gmail.com

Thank you....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — sim replacement or mnp

 Md Samsuddin on Mar 10, 2018
My reliance sim card was registration failed thats why i replaced it with another one from malda customere service center (Wb). Bt within 2 mnth my sim was registration failed again.
I went to the service center bt it was closed 4 a week. On that time i lost my failed sim card.
After a week i went 2 the center to regenerate my number and they asked me for the old sim card or gd copy as lost proof. I managed gd copy within 2 days and while i reached the customer care cente i got it closed. Now its 5 to 7 mnths gone bt it didnt open till today.
I used that number for 8 years....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — portability change code

 sonmoni bayan on Mar 8, 2018
Dear team my name is sonmoni bayan. And my reliance no [protected]. Now i want to change it to another network. Kindly generate my code. Please help me out. My alternative no is [protected]. And mail id sonmoninew@gmail.com. Alredy i lost my sim.

And i realy need that no. So do the needful as soon as possible.. So that i can use the same no in feature. So kindly provide me the code...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — refund

 Ginto Chacko on Mar 8, 2018
Hi,

I need my refunds as you have not provided me the services.

Nor i have been provided with any final statement.

I first registered my complaint on 13 august 2017 request number[protected] customer id[protected].
The second time i escalated re-registered the complaint on 12 september 2017 request number[protected].

None of the complaints were resolved.

I have paid my bill then too i was not provided the services.

Please kindly refund my payments.

I have made 2 payment below are the...
Complaint comments  Read comments [2]Complaint category Internet Services

Reliance Communications — refund of advance postpaid bill

 Vivekanand Gehlot on Mar 8, 2018
I'm mahesh an old reliance communication suscriber
Mobile no.:- [protected]
Relationship no. :[protected]

I have been successfully ported my mobile no. From rcom to vodafone on
13/11/2017. And i had paid the approxx amount of bill in advance.
According to best of my knowledge, the bill should be generate on the
Prorata basis.. But i have received the bill for the whole
Month.
Another point is that reliance communication has still not refunded my advance remittence/bill.
I also sent two e-mails on 04/01/2018 (Customercare@relianceada.com
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — reduce the data usage to 5gb

 Geetha Hm on Mar 6, 2018
Hello
I have been using reliance service more than 8 years, since my data usage is not more, could you help me to reduce data usage to 5 gb from 7 gb soon for my reliance data card number [protected] effective from march 2018, onwards. Please let me know on this very soon, if its not reduced i would not plan to continue the service further. Kindly help to resolve this matter soon
Phno [protected]

Thanks
Geeta...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — security money refund for 140 series no.

 Vivek Jain on Mar 6, 2018
I want security deposit refund for my 2 telemarketing no. As reliance communication ltd closed it operations in nov 17. But now its march 2018 i have not received security refund.

No. [protected] relationship no.[protected]
No [protected] relationship no[protected]

1. Kindly refund security deposit rs 50000 for [protected] relationship no.[protected] this no is closed in jun 2017, it was told to me that this refund will come automatically but it has not received till date.

2 other no [protected] relationship no[protected] security deposit...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — port number

 Hitesh narayan mudgal on Mar 6, 2018
Dear team,

This is a biggest issue for me.[protected]

I was your loyal post paid customer. Now your company suddenly got shut down. As you gave us time to port our numbers to another service provider. I tried to go to one of the cellular service provider. However, i came to know from executive who is taking care of my port process as reliance company is not allowing to complete further process. As upc code was not excepted from reliance. *i double checked that the upc code was correct. As well it was given in time allowed.*

*after waiting two-three months...
Complaint comments  Read comments Complaint category Telecommunications

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