Reliance Communications Complaints & Reviews

Reliance Communication Ltd — Call list bill not supplying

i am Govardhan S. I am relaince mobile customer. When i got mobile from first month onwards, the bill amount is not proper as per plan . Every time i have to remain the customer care about that bill details.

Now in Aug month bill, i asked the full call list detailed bill, they refused to give that bill.

Reliance Communication — complaint about bill

dear sir/madam
Sub.- about missing and delaid bill
my self mohd. shadab khan from kanpur and my mob. no. is [protected] it is a post paid connection its bill always missed or delaid thats why i cannot deposit it in time.
so please check what is the reason for this. and my bill send me in time.
thanks
mohd. shadab khan
[protected]

We have 5 post paid connection, nos. is [protected], [protected], [protected], [protected], [protected] in the Company name, but we have not recd. bill in time or not recd., so how can we deposit the bills in due period, kindly arrange to send the above nos. bills immeditely when bill issue.

Thanks for your co-operation.



Sanjay Kumar Bansal
[protected]

Reliance Communications — improper Bills

Dear Sir/Mam,

I am a Reliance mobiles customes from last 5 yrs (with [protected] & [protected] prepaid connection, & now Using your postpaid from last 6 months, after which i'm in trouble. I have Some minor Problems with which i need to get solved by some highly experienced and reponsible/resultable person only, as down the liners are failed to solve due to being system dependent.(customer care persons)

>>PROBLEM NO.1
My Bill Inv No.[protected] Dt.08-Jan-2009 Rs.696/- was unpaid by Due Dt.27-Jan-2009, next bill Inv. No.[protected] Dt.08-Feb-2009 Rs.1431/- (as per bill on send to me & Rs.1473/- as per SMS recvd from 5222)(was including Prev. bill Amt) was paid(Rs.1473/-) on 10.Feb.2009(Befor Due Dt.25-Feb-2009 On the requeset of your Customer Care Person) by my acct. using ICICI Net-Banking.(Acct. Statement for which is Attached).
And, again i have been charged (by ECS Cheque) the same Amt of Rs.1431/- on my bank acct. which was returned Bcoz of low balnce for which Bank has Charged me a Penalty of Rs 281/-(only Bcoz of Reliance).

>>PROBLEM NO 2.1
And Now in this Month My Current bill deatail( according to the bill mailed to me) is Inv. No.[protected] Dt.08-Mar-2009 Rs.-988/-(minus amt) has Due Date of 26-Mar-2009. But, The current billing amt as per the SMS No.4 recvd on 13-Mar-2009 @ 09:19 hrs from 5222 is Rs 744.46/- & as per the SMS No.3 it Rs.740.26/-, where As as per the SMS No.2 was Rs641/- (approx as my msg has been deleted)and the SMS No.1 was telling to pay Rs.1431/-. the mystry is not ended by Texual role, but the costomer care person was asking me to pay the option No.5 i.e. the amt of RS.485/-
>>PROBLEM NO 2.2
08-Mar-2009 Bill showing Prev Due of Rs.1, 430.55 & Prev Payment of Rs.2, 904.00 what is this ? plz explain

>>PROBLEM NO 2.3
The Payment Dept. Person has called me twice for immediate bill payment(again bfore Due date?) as I have crossed the Credit Limit more by 250 (i.e. Rs.500 according to his system and Rs 800 as per the Current Bill)

>>PROBLEM NO. 3
in January I have activated Rs.60 Scheme for 1000 SMS with the help of customer care person on *222. which is not rflected/calculated in Bill, casing increase of my billling amt.

Again the same Scheme was requested at *222 on 12-Feb-2009 to activat and i had confirmed also after 2 day by calling again to *222 ( even i had received SMS for that). But on 9th Mar i shocked when come to know ( by *222 person only)that there is no such scheme is activated on my No. I shouted him and told taht i had activated it, then he after keeping me on hold for some time, he returned and informed me tah it was requested but not activated So he has activated and will be reflected in 08-Mar-2009's bill. But i'don't believe.

>>PROBLEM NO.4
as every one aware of current worldr economy LVL so, evry one wants minimise all the possible expenses, I also doing same, My mobile bill is comes under that scheme, so was avaoiding to use of my mobile for calling as far as possible and I regularly cheking my unbilled information. Ahich I found increasing. So as a dought on date on 27th -n- 28th March-2009 i haven't made any call, just to chek your system. i found guilty of your system i.e. on 27th morning the unbill amt was Rs. 640/- which has been increased nearly by Rs. 100/- without any use of calls.
(i have cross checked it with my mobile's Dialled calls duration, and msg counter which i had made reset on 26th night)

NOTE:
I was going to cancel the POst paid connection Bcoz of all this Cheatings. But Due to the Customer Care person's kind request i have taken 1-more and final risk) for which,
i have made my Mobile ready to tarck your chori by have i.e. reset Dialled Call's duration record and Msg counter.
Also, (i don't know that my calls have been recorded or not) I had told him that i will not pay current and next bill unless and untill it is not going to Be corrected.

Thanks-n-Regards,

Faizan Ahmed Khan
[protected]

Reliance — Improper bill

Sir,
with due respect i want to inform you that I was a consumer of reliance post paid connection. They had send me a wrong bill and i had complaint in reliance customer several times but I did not get any response. then i had requested to close my number [protected] but they did not did so and keep on generating my bills. And now they are forcing me to pay the bill.
Kindly consider my complain an take a appropriate action.
yours faithfully
Shailly Bhatnagar

DELAY IN NEW CONNECTION

SIR,
I am Mohd Abdul Aleem i have applied for a post paid connection on 11-jul-09 with application no:[protected] and till now i didnot got my sim card when i am called your executive from whom i applied for connection on monday after the verification he said verification is clear and will give you sim tuesday morning.He came on tuesday with sim card and ask me to check when i checked it was not activated then said he will give me in evening, But when he didn't came i called him he gave me his TL and HEAD number they told there is problem with server and we put your request on mail.They assure me that they will give me SIM on friday but from tomorrow evening when i am calling they are not responding.I dont know from where to check the status of my application.i request you to handover my connection today if you cant please refund my deposits.

KINDLY REQUEST TO TAKE QUICK ACTION.

FROM:
MOHD ABDUL ALEEM

RELIANCE COMMUNICATION LTD. — Closed out going call facility against full bill payment and issue of Duplicate Receipt against bill payment.

Dear Sir/Madam
I have deposited the bill Rs 350 Receipt no 8141740 dated 03/08/09 at Bharat Infocomm, 30, 40, Duda, Markit, Jind, Haryana. But company has blocked my outgoing call facility due to reason of not deposition of bill payment.
I have complaint this on customer care under complaint no.[protected] dated 11/08/09 regarding phon no [protected].
But company has charge me late fee Rs 50/- for delay payment charge.
once again I have deposit Rs 450/- against the bill of month Aug. 2009.
But company issue me duplicate & boughs receipt against this which has no receipt no and date.
I have again complaint this on Customer care under complaint no[protected] dated 01/08/09.
Even customer care executive are not dealing properly.
Due to this I feel unconvinced because outgoing call are blocked. I am a cont. Govt. Employee. my Job is field job. due to this I need Phone to manage my work. But due to this I was unable to did my duty. therefore my performance is effected. Which effect the my image against my senior and colleagues.
There for you are requested to take necessarily action against this.
Thanks

RELIANCE COMMUNICATION LTD. — Improper Bill Payment

Sir/Mam

Myself Shushant Majumdar. I had took reliance data card on 02.07.08. After using few months, i given to request to termination (date[protected]. And at the time of termination i was paid my all the bills(B.NO.1082698). Eight moths later. They had send me notice to pay your outstanding amount (Rs.3095 Bill was generate after my termination). I had complaint in reliance customer several times but i did not get any response. And now they are forcing me to pay the bills. Kindly consider my complain and take an appropriate action.

yours faithfully
Shushant Majumdar

Reliance Communications — duplication issue number by Reliance Communications Limited

To
M/s Reliance Communications Limited,
A Block, 2nd Floor,
DAKC, Kopar Khairane,
Navi Mumbai.
Subject: Complaint against duplicating issued number by Reliance Communications Limited representative

Respected Sir/Madam,
1. A Data Card no. [protected] was purchased by me through your representative whose mobile phone no. is [protected].
2. Further an unauthorized mobile phone number ([protected]) has also been issued on same aforesaid Data Card.
3. The matter come to my notice when I received bill of both DATA CARD & mobile phone number [protected].Copies are enclosed.
4. You are hereby requested to inquire the matter & make correct bill for the same.
5. I will not be responsible to made calls through aforesaid mobile number.
You are also requested to take necessary action & stop said mobile phone number [protected].


Yours faithfully

(Sumit Bharti)
B2/15, 2nd floor, Sector-15,
Rohini Delhi-110089
[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Reliance Cdma Mobile — Wrong recharge

Sir/Madam,

I have done an easy recharge today (08/09/2009) for Reliance STD calling card ([protected]) for Rs 250. But the retailer has wrongly recharged another service with the same amount.

Your recharge system is so complecated, nobody representing the company is clear about it. The retailers dont have any clue what vouchers are available. Not to mention the customer support department, the representatives are not clear about the products. Highly incompetent customer support team.

I want the STD calling card to be recharged as soon as possible. Hopefully this mail will have some effect.

Reliance CDMA — WRONG OFFER INFORMATION

KAL RAAT MERE PAAS RELIANCE CDMA CO SE "ONLY FOR U" OFFER AAYA KI RS 105/- SE RECHARGE KARNE PAR AAPKO RS150/- KA TALKTIME MILEGA AUR EXTRA TALK TIME KI VALIDITY 30 DAYS K LIYE HOGI USKE BAAD MAINE RS. 105/- KA RECHARGE KIYA BUT MUJHE USKE BADLE KOI TALKTIME NAHI MILA AUR JAB MAINE AAJ CUSTOMER CARE PER CALL LAGAYA TOH WAHAN SE MERE CALL KO KAAT DIYA GAYA.2BAAR AUR JAB MAINE THIRD TIME PHONE LAGAYA TOH FIR SE MERE CALL KO KAAT DIYA GAYA YE KEH KAR KI JO OFFER MIL GAYA USSE SATISFIED HO JAAIYE.
MERA NO> [protected] REL. CDMA
SO PLZ MERI REQUEST HAI K AISE COMPANY PER SAKHT SE SAKHT KADAAI HO YE SAME OFFER AAJ KE LIYE V BATAYAA JAA RAHA HAI. SO PLZ LOOK AT THIS MATTER SERIOUSLY AS SOON.

[protected] CONTACT NO> OF JITENDRA AGARWAL

Reliance CDMA — WRONG PRODUCT OFFER

SIR MAINE EK COMPLAINT SUBMIT KI THII JO KI RELIANCE CDMA KI TARAF SE MUJHE OFFER MILA THA KI RS 105/- KA RECCHARGE KARNE PER RS 150/- KA TALKTIME MILEGA AUR BONUS TALKTIME KI VALIDITY 30DAYS HOGI AUR RECHARGE KARNE K BAAD MUJHE TALKTIME NAHI DIYA GAYA USKE BADLE UNHONE MUJHE APNE MANN SE 300LOCAL MINUTE KA OFFER DE DIYA JISE MAIN CHAHTA HOON.
ISS COMPLAINT FILE KARNE K BAAD RELIANCE KI OR SE MERE PAAS CALL V AAYA PER UNHONE KAHA KI JO MIL GAYA USSE SATISFIED HO JANA SIKH LO NAHI TO ISSE V JAOGE. ISS RECHARGE KO 10 DAYS HO GAYE HAI SO PLZ TAKE SOME FAST ACTION.
SIR MAIN CHAAHTA HOON AISI COMPANY K AGAINST MEIN KADI SE KADI STEP LIYA JAYE AUR CHAHE JAIE V HO MUJHE MERA PAISA YAA TALKTIME DILAYA JAYE
MERA OFFER MILA WO NUMBER HAI : [protected]
ALTERNATE NO: [protected]

Reliance — dead telephone

i took my net connection on feb 16 2008.my landline n o is[protected].and my net id is[protected].u people dont have any responsibility against customers.u can check my registered complains in ur system every alternate day i am registering a complain regarding my dead telephone.u people know to collect amount, u people know to mention due dates but u people dont have any responsibility in giving good quality services.provide quality services ur service should be ur first motto .amount is secondary.can u check how many complains i registeresd against my landline and net .my l.line gets disconnect for every alternate day.when u cannot slove the problem give chance to some others who can provide good services.problem is solved but as the day turns in calender again my problem is same.atleast now try to correct my problem.still my landline is not working.provide quality service that will give u fame and name dont think of collecting amount.ur srevice to me in the month of feb is not even worth 1 rupee u can check how many complains i registered but my due date is mentioned.try to slove my problem iam sorry to say u iam fed up with my landline connection.my contact no is 91-[protected].

Reliance landline phone — phone is dead for one month

sir
i get the reliance land connection on request of their sales person. they have installed my phone at my residence. but after few days the phone started malfunctioning and then became dead. i regularly complained to the customercare and every time they give me a complain no. but still my phone is at dead condition. but i am receiving my telephonebills every months.

i am totally confused about the connection thinking that what to do
my no. is[protected]
please suggest and do the needful

thanking you

Phone line — dead phone

Dear sir,

my phone line is not working for past one month.
my no :[protected]

kindly do the needful

Reliance — land phone

dear sir
i have given application for land phone last week, verification also over.till today connection not given. i missed the contact number of reliance representative.

i request to give the land connection ASAP.

Sanalkumar
sreekaryam
trivandrum

Hi,
Me also facing same problem.but i decided to fight agains reliance.u can join and aware others for same.
Regards,
Sanket

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Sir,

It has been one week since you ensured me that your customer service team will get in touch with me but to my disappointment no one turned up and my phone line is still dead.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Communication — internet not working

dear sir.
i got a reliance data card 2 months back, the no is [protected].
my interenet is not working from past one month and i hv complaint several times but till now nothing has been done
so i just request reliance people 2 do me this favour .
i put up in 206 bhera enclave paschim vihar
new delhi 87
thanking you
regards
nagma takkar

Reliance Communication Ltd — login complaint

I had submitted my request for getting the message "invalid login/password" when I try toog in the site
for viewing my bill and making payments using my mobile no as login and password as provided by company. Always the same message appears as "invalid login/password". I had submitted this complaint/request to customer support services for app. 10 times and got the service message for 10 times
giving me reset password but when I login same message appers as "ivalid login/password".

This is pathetic.

Today i request to costomer care for tune code of the fil of karzzzzz but the tune code given me is not correct and customer care said that you will subscribe new tune and re charge of next callertune this not fair please back my money earlier in my mobile.

My mobile (No. [protected])is stolen. please block the number so that no call can be made from the number.


A Mandal

Reliance Communication — they are not responding our complaints

we are taken the 6 reliance gsm sim in offer period but we are not satisfied this offer because out of 6, 3 working but not the others i have complaint so many times to customer care but they are not responding our complaints plz rectify my problems

Dear sir/ madam

I am sourav das takiing a new connection of realiance GSM service on 21.02.09. My mobile No. is [protected]. After that day I am till trying to get the GPRS setting for my mobile(Nokia3600slide) But not succeded. I made call to castomar care but no respons from them till now. My service request no. is 90089961. According to them within 2 days i get a solution. But no result found.
Please do your best as erly as possible.
Thank you

Regards,
Sourav das

Re: Broadband connection. — Not working.

Broadband not working since last two months. Complain registered, only phone call received but no one has attended the complain till date.
Want to disconnect the services with immediate effect.

Reliance Communication — Broadband Connection didn't activated

I have applied for broadband connection 2 weeks ago in Reliance (in their Chupatty branch, Marine drive, Mumbai) and in 1-st June they announced that my documents were been accepted and I purchased the modem on that they. But still now after 1 week my connection didn't get activated. Whenever I do try to contact them most of the time they don't receive it, if receives gives thousands of excuse for it and assure me that it will get active by the day, but end of the day nothing happens.

I have some urgent requirement of internet due to my job and studies, and tried to help the service provider from every possible expect but didn't get any clue still now. My question is who can give the correct answer for this & who will take the responsibility if my job hampers and I have to face problem for this?

Reliance Communication — connectivity problem

undoubtedly the the company is good, but every now and then the connectivity of reliance become beyond tolerance . if it happens sometime then there is no issue but this problem is just making me frustrated. please just look at this problem because it has become a day today affair and make me annoyed. it would be very good if you are able to solve my problem because i am so annoyed that this forced me write a complain . thank you

najib

Reliance Broadnet — Broadnet Issue not being solved

My user ID is :[protected] I reside in Bandra Mumbai
Complaint registered under Dept. Of Telecommunications : DOTEL/E/2009/03863 as on 07/10/2009

Complaint numbers registered through IVRS and Customer Service Center No. 30337777
[protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄
(escalation team)
[protected]
Plus 5 E-Mail communications including one to the Service Assurance Cell (Nodal Officer)
I am constantly registering complaints regarding the internet service not working properly.
Inability to access content on download.com and similar sites, youtube.com and similar sites.
Complaint is always being taken down as Internet not working at all.
Made to go through same troubleshooting steps over an over again.
Calls are made to my brothers number instead of my mobile number.(There is only a difference of one digit in my and my brothers mobile number, mine starts with 98XXXXXXXX, brothers starts with 99XXXXXX)
Linemen visits to check connectivity, closes complaint mentioning it being resolved.

I have Informed them of this problem occurring in the past; being solved from the server end at Kalina.
But as I mentioned, I am made to go through same steps with no resolution.

Spoken with Anand Koyale from escalation team(Complaint no.[protected], mentioned problem will be forwarded to the server end, Complaint closed calling it resolved.

I do not understand why my call is not being forwarded to the server end and why am I being harassed.

Call logs, call recordings, e-mails can be provided if required.

Please look into the matter.

Thank you,
Satyan Bajaj.

i booked a brodband connctin on 20.7.2009
i paid indian rs 500 by chaque no103663
dt 20.7.2009 of bank of barodajaipur
the cheque was collcted by mr surender kumar
i msoory to say he didnot turn back
i m gooing to consumer court within 4 days
no budy is lisning from your side after servel telephone
u have 4 days time
thankes

Reliance Communications — Problem in Broadband

I had registered to start the WIMAX Service with Reliance Broadband.
My factory is on the outskirts of Ahmedabad and I had my doubts about the connectivity.
The sales people who worked for RComm, Mr. Manish and Mr. Mukesh ([protected]) had guranteed that it would work and said that they had set it up for someone just half a kilometer away.
So I confirmed the subscription and gave them the advance check of Rs. 2425.
The next day their installation team came and after 2-3 hours they decided that the installation was "NOT FEASIBLE". I immediately called the sales person and was informed that my check was already deposited and I would get a refund within 1 week.
It has been more than one month and there is no confirmation as to when I would get my refund.
The sales person now does not have the decency to pick up my call as well.
MY ADVICE TO ALL FELLOW CONSUMERS IS WHEN IT IS RELIANCE BROADBAND ( OR ANY OF THEIR SERVICES ) DONT PAY ANYTHING WITHOUT TAKING A TRIAL FIRST.

They have the most unproffesional policies.

Agam Shah

Reliance Broadband — Internet not working

Dear sir/madam,
I am a regular customer of reliance

broadband. My name is mandeep from hisar

haryana and my subscriber ID is[protected].

My internet connection and my phone has not been

working from last week or so. i have made many

complaints. but there is no effect. i have a complaint

number[protected] dated 20.7.2010 but no action

as been taken yet. please solve my problem.
thanking you

Mandeep
ID[protected]
[protected]

Reliance Communication (ADA GROUP) — Not Responding Properly By Reliance Executives

GOOD MORNING SIR, MY RELIANCE NO +91-[protected], FOR MY MOBILE I HAVE GIVEN 4 TO 5 COMPLAINTS UPTO KNOW I HAVE NOT RECEIVED ANY CALL FROM RELIANCE COMMUNICATION MUMBAI, I GOT 1 CALL FROM RAJAHMUNDRY WEB WORLD AND TOLD THAT MY ISSUE IS 2 YEARS OLD SO WE HAVE NO RESPONSE, RECENTLY ON GANESH CHATUTHI EACH MSG WAS CHARGED 0.50ps EVEN I HAVE SMS OFFER WHICH WAS PROVIDED BY RELIANCE.
WHEN I MAKED COMPLAINT AT [protected]@relianceada.com THEY ARE TELLING THAT I HAVE CHARGED FOR RWORLD OR NET USE, I AGREE THAT AT NIGHT TIME I HAVE USED NET IN MY MOBILE, AT EARLY HOURS 6 OR 7 AM I TALKED WITH CUSTOMER CARE EXECUTIVE AT NO 198, HE TOLD THAT TODAY AND YESTERDAY (FRIDAY) MSG WILL BE CHARGED.
WITHOUT ANY INTIMATE BY COMPANY HOW THEY ARE TAKING AMOUNT.,
RESPECTED SIR/MADAM PLEASE CHECK MY MOBILE ACCOUNT DAILY I AM RECEVING 50 TO 75 MSGS AND I AM ALSO SENDING 50 TO 100 MSGS PER DAY, SO PLEASE I REQUEST TO SEE MY ISSUE AND TAKE SERIOUS ACTION ON ADA GROUP (RELIANCE COMMUNICATION)
IAM 5 TO 6 YEARS OLD CUSTOMER, IN THIS 5 TO 6 TEARS THIS TYPE OF ISSUE WAS NOT HAAPN BUT KNOW I AM SUFFERING A LOT, PLEASE I REQUEST TO CLEAR MY COMPLAINT AND TAKE VERY SERIOUS ACTION FOR CHEATING CUSTOMERS AND TAKING MONEY FROM MOBILE PREPAID, WHEN EVER I /WE ASK JUST THEY ARE GIVING SIMPLE REPLY CUSTOMER USED RWORLD OR NET FOR WHICH THEY HAS BEEN CHARGED, BUT SIR THIS IS ALL WAS WRONG, THIS IS ALSO 1 METHOD TO MAKE MONEY EVEN THEY HAVE LOT.,
I RESPECT M/S AMBANI CO., BUT THIS CO IS ALSO LIKE OTHERS WHO ARE TAKING MONEY EVEN MSG OFFER ACTIVETED ON FESTIVALS., WITHOUT ANY INTIMATE., MADHUSUDAN HEDA RAJAHMUNDRY (A.P)

ada is cheating

Reliance Communication — net connection is not working

Sir,
I hve taken the net connection of reliance services but frm last 30 days it was not working i wrote complain through mail i made many complains on there calll centre but they did not listen on my complains but they send me bill of the net of whole month after tht i mde a call to there complain officers and tell about my problum on there bhopal office numbers but they also don' t solve mine problum and now they a call on my cell and abused me tht please pay the bill of the net of tht month on which mine net was not working.plz help me out.
With Regards
Gagan

RELIANCE COMMUNICATIONS — Broadband connection not working

This is to inform you to discontinue your internet broadband connection. We have very bad experience with your services in the past and currently too our broadband is not working.

We have complained about the same on 1st July 2011 and was given 24 hours of time for the solution. We are sad to state that no one has still turned up. Complaint no.[protected]

Hence we have decided to no further continue with your services and want to cancel the connection as immediately as possible.

We are not liable for any payment of the bill if you do not do the needful.

Thanking You.

John Mathai
A/c No. [protected]
Contact No. [protected]

Reliance Communication Ltd — Data card not yet connected

I recharge my deta card on 28/08/2011 @ Rs 1500.00 But I can't connected yet.My card no is [protected] . I call to customer center but he told me to recharge Rs 10 or Rs 20 ,I recharge onceagain Rs 20 on same day. But Today 3/9/2011 i can't connected.

Reliance Communication Ltd — Mobile number is not working properly

My mobile number [protected] is not working from last 21st Oct 2011, and regarding this I am taking continue followup to Reliance Customer Care but still they are doing R&D on my number.

Broadband Connection — Last 20 Days Net is not Working

Dear Mr/Ms,

In my home last 20 days the internet is not working .My father complaine several time since it is not working still it is not rectify My home number is[protected].

Please do the need full as soon as possiable.

Thaking You,
vijeev

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance — Problem

[protected] this no is whose. i want to know about this person. plz hlp me...

i request u callar tunes ( holle holle se hawa lagti hai.film (rab ne bana de jodi), but you r set the caller tune jane kuy .plz request u my caller tune .set my no.[protected]

Mobile Hand set — Setting problem

My Model No is RD3100 colour display.
I wants to stop sending message at the time of call rejection.
please advise how to disable this
thanks
ravi golwelkar

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

LG — reliance local money problem

i m udai bhan. i live in varnanasi & work as a police man (constible). now my duty is in DIG Banglow at varanasi.
my problem is that. tomorrow i was charge 120 tarif + with 10 top-up.there is a some problem from ur company. the compnycan not give me extra money for talk R 2 R in day..
the massage is disply like this.
total bal=20.26
main bal=20.26A/c
Exp08/05/09
local Relince mobile balance:0.00,
10/02/08...
in that massage 2 time ur compny mistake in a lacal relince mobile balance & exp date 10/02/08
so tel wats i do
quik report me on my mail number and other wise sent massage on my mobile number [protected].

Reliance — security money

i have surrendered my reliance phone before 1 year but i yet not recive any security money Rs 2000, which were they deposite at the time of buying their product.
they had promise it will be refund at the time of leving service, but it yet not.

Reliance Communication / R.T Nagar — R T Nagar Reliance Communication - Service Pathetic

I took the reliance connection from R.T.Nagar Reliance Communication a month back and I have had problems ever since .. My connection gets deactivated every other week because the documnets that I submit every week to this store doesnt reach Reliance .. This is the 4th time that I got a message from reliance saying that my documnets havent reached them and that my connection will be deactivated desipte ensuring from the store manager that my application form and the documnets were filled out correctly everytime I submit it ..The last 3 times when I submitted the documnets I was given an assurance that the problem will be fixed by the store manager, they activate my connection and 3-4 days later it gets deactivated by Reliance because the documnets havent reached them still..
I have been played around like this for a month now without a connection.
One other thing : If your trying to call and check on the status And the store manager knows your number then he will not answer any calls from that number .. You will have to keep trying from other phone to get through to him ..

This is my worst experice I have ever had .. Absolute Pathetic customer service i've ever received

Reliance Communications — Sale based on wrong information

This is w.r.t. reliance Netconnect broadband+ device that I have purchased from your sales agent on 9th July 2010.

Purchase cost was Rs. 2300 plus Rs. 250 activation cost. While I was buying this device, I asked the agent multiple times, if there would be coverage in all areas of Goa since I would require most of the use of this device in Goa. The sales agent’s name was Mr. Sushant[protected]. Btw this agent approached me and called me multiple times at the time of the sale. He assured me that coverage was no problem at all in Goa.

I was in Goa for that weekend – 9th, 10th, 11th and 12th of July. The device logged in the first time and opened up Google search page and a couple of other websites. However after that I got abruptly disconnected. Thereafter we tried all modes (hybrid, 1x etc) but were unable to login. Further checking showed us that there were no coverage bars at all.

We tried re-installing the whole thing, but the problem persisted. When I called Sushant, I was in turn sent a message to call customer care. I was asked to do certain trouble shooting steps and then they said someone would visit. However I have no heard anything after that.

Now I am back in Bangalore and there seems to be no solution. I called customer care again today and spoke to “Manju @ 11:45 am”. He said I would have to be in Goa for the problem to be resolved. Nobody seems to understand, that I cannot travel to Goa to just undertake some troubleshooting steps!

Nobody seems to be able to help now that the device has been sold. I want to have this device returned and my money refunded please.

I have even looked up their website w.r.t. coverage and the place that I am staying in clearly states "No coverage in this area" sreenshots attached. They do not register complaints on the helpline and I have tried their number again today at 7:30, 7:45 and 8:00 pm. I go through the long menu and then once it rings, it disconnects you!

pathetic after sales service. all they care about is taking your money and leaving you in the ditch after that

Reliance Communication — WRONG USE OF DOCUMENTS

I OF GUY WORKING IN RELIANCE IN AGRA, HE IS MISUSE OF MY DOCUMENTS. NAME IS OF GUY IS. SUNNY. MY MOBILE NO IS [protected] VIKRANT CHAHAR.

RIL W.L.L — Refund of security money

I have surrendered my wll 3293981 on 22 nov 2011 to realiance hub kanpur along with all the dues but so for did not get sucurity money RS-500.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that your services have been restored back.


Regards,

RCOM Care

Reliance — unwanted subscription

Dear Sir,

Balance decreased for unwanted subscription without informing the customer
I just want to complain that without my consent the company has deducted my balance for subscribing me to different services without my permission.this is like cheating the customers.and even the customer care is not taking the call. my number is [protected].


Thanks

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

My Reliance mobile no. is [protected]. and My name is Argendra Chauhan. My balance is deducted Rs:5.00 on 30/11/13 at 6:45pm for VAS Evolve Subscription without my any request or order. Please refund my Rs:5.00 immediately.

Amount Charged for VAS USSD Services Rs:3.00. in every single day.

Plese sir tell me what is this. I m also charges for this when I send msg STOP to 155223 then rcvd. reply -"Dear Customer, you are not subscribed to any VAS packs" please tell me reason of this.

My mobile number is: [protected] (Delhi)

PLEAE PORT ALL CANDIDATE OWN MOBILE NO IN OTHER OPERATOR RELIANC SERVICE IS VERY BAD

am mandeep singh village harikot my balance is deducted 3 rupees on dated01.11.14, 10 rupees and 15 rupees on dated 04.11.14, 3 rupees on dated 05.11.14 and 5 rupees deduct on my balance today and sms shows in my mobile VAS Evolve subscription but i have no service on my mobile Please give me my balance in my account other wise iam going to port my no

Dear reliance
Why u r spaming me, with in last 5 day u have charged Me Rs 50 for VAS . My mobile number is [protected]. I have tried to contact your customer care but they are not connecting my call, i have mailed you many times but still did not get any reply . PlEase refund my balance . stop this VAS charge . I shall be thankful to u

My Reliance GSM having number [protected] .Reliance is charging every month as "Amount Charged for VAS Evolve Subscription Rs:5.00, VAS Hungama Voice Rs:10.00, VAS ShemarooVP Rs:5.00, VAS Hungama GSM Rs:1.00", which I never subscribe any VAS since my connection.

I tried STOP at 121, it response "Dear Customer, You are not Subscribed to any VAS Packs." and MYVAS at 55333, it also response as "Dear Subscriber, you have no VAS packs currently."

Please rectify the problem, I'm looking forward to your valuable consideration and quick resolve of my problem.

Reliance — no activation

I purchased reliance mobile sim 5 days ago.
I submitted photo - copy of my lease agreement as address proof and photo - copy of passport as mi id-card.
but till now my cell is no activated.

Reliance CDMA — Charged unnecessary charges in Bills

I am a customer of reliance from 2 years but now fromlast 3-4 months the company is charging unneccessarily charging any amounts on my bill in the name of Value Added Sevices. Now I am too fed up with the same. Please guide me where to complain. My no. is [protected]

LG(reliance)cdma — Received my money

hello sir,
i have received a message from BA-Goodnews from DR.NINAS VIA [protected]@hotmail.com that I have won 250,000.00 ponds in my mobile draw......plz sir help me for in money,my finanacial status is not good....my aim is being become fashion designer,but money is my problem i can"t do anything without money....my father is nt earn more income....really i will not do anything in my life.I am sure you will not disappoint me.plz contact my this number-[protected].
my SBI a/c no. is- [protected]
MY PAN CARD NO. IS-BAWPM9361B
IFS code is-SBIN0011519
MICR code is[protected]
Your sincerely,
Jyoti kumari mishra

wht happened sir i will waiting for ur respone plz reply me

ur sincerely
jyoti mishra

Reliance — activate services

i m the customer of reliance since 3 years bt from last 6 mnths without my permission they actives any services like "my feeling", bhagwat geeta , or any caller tune on my phone and deduct my balance ..every month , and when i complaint they deactivate that and activate another sevice..i dont know what to do ..is there any body who help me in this regard....i think this is there new way of money earning ....and now i feel reliance become most terrible network in india .. plzz help

Reliance — service activated without information

fom my reliance no there is numbers of services activated my confirmation and also deduct money from my prepaid balance .

this is totally a cheating with the customer without being inform them how could they deduct money & activate services

Reliance — unnecessary subscription from reliance.

[protected] this is my mobile no, every time when i recharge my account reliance activated some kind of service and it costing Rs 5, or 3, when i called customer care they blame it to me as a fault done by me but i did nothing, Sir please pay attention and help me. Thank you.

Reliance CDMA — Unnecessary subscription

From last 10 days I'm getting harassed from the Reliance CDMA service. Without any requirement I'm being subscribed by different services and my money is being deducted. As I recharge my phone its being deducted within 12 to 15 hrs.Please have a look at the issue or else I have to change my service.

Details:
Name:Daljit Singh Maan.
Address: Dawarka, Sec-1, Delhi;
Phn No.: [protected].

Regards,
Daljit Maan,
Ph-[protected]

Reliance — unnecessary activation

unneceery activate video vogue & debit my mob balance every day rs - 1/-, so kindly deactivate it.

mob no- [protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Sir,

My complain is that Reliance service has activated various VAS in my phone, Reliance CDMA number [protected] :
[protected] VAS TechzoneSMS S charged Rs 10

and these following two service were regularly deducting money from my account

VAS Altruist Subsc charged Rs 5
VAS ShemarooVP charged Rs 5
and so on...

All these activations were without my knowledge and consent. I want all VAS services deactivated and also charged amounts to
get refunded to my balance as I never approved such activation and instead was harassed of such regular automated activation
against my will.
They should not be activate any VAS service in future if it does i have to go for new mobile service provider

Reliance India Mobile — Automatic Subscription of Services and Charges deducted from balance

I am Reliance India mobile custome and my mobile number is [protected]. I was automatically subscribed to back ground tunes service and the charges were cut down from my available balance. When I contacted the customer care of Reliance, they informed me about I have subscribed for this service on 30th August, during 2 to 2:30 PM. I want to state that I have not made any such subsription and I have not made any SMS or call for this purpose. This is cheating from the company side and not tolerable to me.
I request for necessary action.

Reliance GSM — activation of GSM

i have purchased 2 GSM cards( [protected] & [protected] ) on 21st jan 2009. and got them activated on 23rd of jan . but both the SIM cards got deactivated after few days . On complaining to the customer care they ask to visit the web world On visiting the express web world they ask to visit the web world ( i dont understand whats the difference in the web world and express web world) Furthur on visiting the web world they reply as we cant help you out you have to go back to the retailer.(wat the hell is this each n every one is putting the blame on others. and y these people r making a panic out of it .)
i always had some kind of problems regarding RELIANCE whether it may be the GSM or WLL..
please can you let me out of this n can you take some actions regarding the round n round procedure mentioned above.

you can contact me on : [protected]

hahah same thing happened to me from Spice(now Idea).
When i called them to complain they abused me instead.

This cheating is rampant.

Automatic Subsciption of Services and Charges deduction from balance
I am Reliance India mobile custome and my mobile number is [protected]. I was automatically subscribed to caller tunes service and the charges were cut down from my available balance. When I contacted the customer care of Reliance, they informed me about I have subscribed for this service as shown in their system. I want to state that I have not made any such subsription and I have not made any SMS or call for this purpose. This is cheating from the company side and not tolerable to me.
I request for necessary action.

Reliance GSM — disruption of service

i took a gsm sim card(no:[protected]) on 3-4-2009, and recharged then for 50rs.but i could'nt make any calls ...i am getting incoming calls and can send messages too..But while trying to make a call it shows "CHECK CALLER ID SENDING SERVICE" And call fails...I complained with the coustomer care and they promised to correct it ...but it has beenalmost 12days still the problem remains. so please do the needful. my contact no is [protected]

i have purchased 1 GSM on 8st jan 2009. and got them activated on 13rd of jan . but both the SIM cards got deactivated after few days . On complaining to the customer care they ask to visit the web world On visiting the express web world they ask to visit the web world ( i dont understand whats the difference in the web world and express web world) Furthur on visiting the web world they reply as we cant help you out you have to go back to the retailer.(wat the hell is this each n every one is putting the blame on others. and y these people r making a panic out of it .)
i always had some kind of problems regarding RELIANCE whether it may be the GSM or WLL..
please can you let me out of this n can you take some actions regarding the round n round procedure mentioned above.

Reliance — activating service

i do not activate any service like mantra pack or news pack but they have activated mantra pack on my mobile no. [protected]. i treied to tell them about this but they say that i have activated it by answering their their promotional call. but i do not receieve any call from them. and now they are not refunding the charge.

Reliance GSM Mobile Service — reliance automatic activate CRBT & deducted my balance

dear sir
I am a reliance prepaid gsm user and my no. is [protected]. I got a msg by 24th arpil 2010 at 9.00am that " YOUR SUBSCRIPTION TO CRBT SERVICE HAS BEEN RENEWED AT RS.30 FOR A PERIOD OF 30 DAYS." while i didn't subscribe any such type of service and my 30Rs.had been deducted. I just called to customer care and talked to piyush.he said that yes i agreed that ur CRBT subscription has been done automatically by service and he forward my request that service request no.is[protected]. and said that ur deducted balance will be refunded at ur account within two days. After 1 day I got a msg that "Dear Reliance Customer as per SR[protected] the benefited is already posted on 6 mar 10. also CRBT unsubscribed" the same problem i haved face previous month but at that time they refunded me my bal and this time they are saying you won't get your bal back. Is this a new way for theif by reliance
so sir i want justice for the service which i had not subscribed and it is totally fault of reliance
Regard
ankit

Even i have not subscribed for CRBT service I received a SMS that "Your Subscription to CRBT service has been renewed at Rs.30/- for a period of 30 days" To unscribe SMS. UNSUB 1003 TO 155223.(toll free)
name: bhandari mahesh
mob. no. [protected]

Reliance GSM — activation of CRBT service

Reliance has activated CRBT service without my consent. I recieved a message ON 31. 05.2010 saying that CRBT has been activated and Rs 20 was deducted my Prepaid Account Balance.

One day before(30.05.2010) Rs10. was deducted from my account saying that I subscribed for a caller tune, this was also with out my consent.
my Reliance GSM No. [protected]
waiting for your kind reply

Thanking you

Reliance GSM — activation

Maine apna reliance phone 31 jul 2010 se 02 aug 2010 tak off karke rakha tha.
Reliance ne mera paisa Rs.3 minus me kar diya. Mera paisa vapas nahi kar rahe hai.

Reliance GSM — Activating service on its own and charging for that.

Hi,

I have Reliance GSM mobile SIM, Some health service was activated on its own and they started charging for that service, I talked to the Customer Service Representative they say they can deactivate it but can not refund the money which they charged without my permission.
I never asked for that service,
I never give my oral permission also, In fact I did not knew also about the service.
Customer Service Representative is saying, its the company policy that they can activate a service and customer need to tell in 24 hours to deactivate the service.

I have audio conversation recorded as proof.

Please help so they can not do such things in the future.
My contact details are as follows:

Name: Amul Pandya
Mobile: [protected]
Email: [protected]@gmail.com

Thanks,
Amul

Reliance GSM — Complaint of service of Reliance GSM

Dear Sir,

I, Abhijit Kishore, am consumer of Reliance GSM (SMART), Jharkhand. They have activated caller tune facility in my mobile themselves without my concern. When I complained
then deactivated the caller tune. But, they did not refund my money by telling that it was activated my me. But, It is not true they cut my Rs 40/-. Actually the caller tune was activated on 2nd october, 2010 and unactivated it on 11th october 2010. if i have done my self why should i unsubscribe it before one month after paying it for one month. They I tried to call customer no. that never connect. Then I went to customer care centre myself. They registered my complain (complain no.[protected] and after two days they unsubscribed it and said that they did deducted any amount. But they have deducted it. They often do this type of things and harassing us.


Thank You

Reliance — CRBT service has been activated automatically without my permission

CRBT service has been activated automatically without my consent and the amount of Rs, 20 has been deducted from my prepaid account. Is this is a way to earn money, its not fair enough.

Without my request or subscription they sent me a msg you CRBT service has been renewed

Reliance GSM — automatic activation of services

I have been using reliance GSM connection for last one year. But reliance service starts some services in between. I call to costumer care but reply is not satisfied some body is telling from there you are starting the service. what i will do tell me sir.

thank u

Rajiv dhaka [protected]

CRBT services is invoked without my consent. Pl deactivate now. My mob: [protected]
Thank you

Reliance GSM — activation of services

dear sir,
my mobile no is [protected].for the past 2 months the service provider is activating useless services which are neither activated by me nor anyone and deducting money from my account.this kind of cheap acts are simply not acceptable.i am bound to change the network if things remain the same.

thanking u sir.

my cell no. is [protected]
i have not subscribe any service and my 30rs. deducted from my balance.
when i called customer care, he said you have subscribed share and shayaries, i said i have not subscribe any service bt he did not want to believe me.
Then i said ok now today onwards plz unsubscribe the service, he said ok i will do that.
After one month again 30rs. were deducted from my balance.
I again called service centre and asked for the reason, he siad you have subscribed share and shayaries.I said it has been removed by the customer care officer.He said it has not been removed, then i said ok now plz you will unsubscribe that plan.He said ok i will do that.
I don't know is it remove or not .
I haven't recharge my mobile due to that fear.
sir plz resolve my problem, and unsubscribe that share or shayaries.
Thnks
Nishchal
mob no. [protected]

Reliance — CRBT service

Reliance has activated CRBT service without my consent. I recieved a message saying that CRBT has been activated and Rs 30 was deducted my Prepaid Account Balance.

When I tried to send message to Unsuscribe to this CRBT service. I am unable to send the message.

Reliance should not do such type of mean activities of making money.

Reliance — Automatically Activation of service.

My mobile number is :-[protected]

Their is an automatically activation of services on my mobile number. And the amount is deducted from my balance.
when i ask who request for the activation they said it is being automatically activated.
i am feed of thesetreatment by reliance.

i have to make an urgent call and when i see my balance is negative.

when i call coustmer care they says pls call after 6 hours, we dont have data.

if this continues i will definitely swap the service provider, and take some action against them.

regards,
piyush rathore

Reliance Smart — automatic crbt activated

hello sir


I am deepak gupta
my number is
[protected]
in number automatic CRBT service activate
plz remove sir
i try a lot of customer care but not connect it major problem for reliance customer

Reliance — CRBT service

would like to raise the issue with this forum. Reliance has activated CRBT service without my consent. I recieved a message saying that CRBT has been activated and Rs 30 was deducted my Prepaid Account Balance on the dtd. 20-05-11.
Reliance should not do such type of mean activities of making money .i want reliance refund my money

Reliance — Services not activated

I had applied for a reliance datacard on 27th June 2011 through reliance website(http://www.reliancenetconnect.co.in), than after a day I received a call from connectindia(http://www.reliancenetconnect.co.in), they said that sir you had applied for datacard through reliance website, than the conversation start about plan, price, connectivity, activation etc. after that I asked him to call after a day, in just 3 days I had received more than 20 calls from different different numbers and different different people and the numbers are: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. To sell a datacard, than finally after all conversation with all the people I had purchased a device from Alok (Connect india) on 30th june 2011, he assured me for good service and all, but form that day my connection is not activated yet. I had called up customer care they said that they don’t have any information about me probably document are not submitted yet so you need to go to reliance webworld and submit the same. I also did the same in reliance webworld( Sector-15, Faridabad) they said that services would be activated in couple of minutes, after a day when the service is not activated than again I visited reliance webworld, they refuse to help me out I try to call all the numbers which I have mentioned but now no one is responding infact reliance customer care people also said the same thing that you need to contact that person whom you purchased the device, not only this today I received a call from reliance they said that my amount is not deposited yet, since I had already made the payment for the same. I am very much fed up and upset the way they are providing me the service, my connection is not activated yet since it’s already 10 days, no one is helping me out. I want my mobey to be refund I don’t want to use the connection and also want to lodge a complaint against Connectindia, Reliance, reliance customercare & Reliance webworld. If reliance give the authority to sell their products to any 3rd party than they should also insure about services as well and the most funny part reliance people don’t know about connectindia where reliance is give them the authority to sell their products and who so ever want to purchased a reliance device through website they to fill a form in reliance website that form automatically go to connect india people and they do the followup.

Thanks and Regards
Joydeep Roy
Datacard no. [protected]

Reliance GSM — automatically activate service

automatiquly activate cricket pack last from 4 month& deduct rs 30 every month & its impossible to contact reliance costumer care so refund my money & deactivate the service

regd
bimal agrawal
raipur
[protected]

Sorry, but I m really pissed of with the reliance GSM sim connection i have taken. Initially it was disconnected the 3rd day after it got deactivated, for i was unable to attend your verification call. I resubmitted my Id proof and docs, but again my out goin calls have been barred . I have a recharge of 599, whic have gone totally of no use to me for the month . Please, i request u to do the need ful.

Reliance — Automatic activate Sms Service

I am a customer of reliance smart gsm service from last two month. word service is automatically subscribed in my No., How to describe this service.
My no. [protected]
word service subscription sms receive : RM-58787
word service sms receive : RM-OSIYAN

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance customer service team contacted me on 5th-july and assured me that amount will be reverted with in 3 working days.

Thanks
rakesh

pls. ignore previous mail...
Reliance customer service team contacted me on 5th-Aug and assured me that amount will be reverted with in 3 working days.

Thanks
rakesh

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Thanks RCOM for resolving the concern...

Thanks,
Rakesh

Today, I received two SMS describing that ‘amount charged for VAS My CRBT Dummy Rs.15/-’ without any pre-notice. Today also I received a SMS describing that ‘amount charged Rs.16/-for continuation of this service’ and caller tune is also activated automatically and 30 rs has been deducted .

my mobile no is : [protected]

i have same problem (very bad service)

Gali gali main shor hai. reliance wale chor hain

you bloody reliance people automatically activating VAS CRBT services...i lost 50 rupees i[censored] dont have money then stop ur service.worst customercare i have ever used.

my mobile no:[protected], plz resolve issue as soon as possible.other wise you will loose customers

you people are offering SIM for 30 rupees and charging 200/- rupees by illegally activating VAS CRBT services.im not satisfies with your customer care.your customer care 155223 is not responding its giving engage.please stop that dirty practice

my mobile no above provided [protected] is wrong kindly contact me through [protected]

Hi,

My name is Sanam preet singh and my cell number is [protected], the company deducted 30Rs from my prepaid balance automatically by a service named VAS CRBT i didn't activated it so why is this for?

Is mukesh ambani making money from these things?Please take action against it, this is not done!I need my money back!

Dear Team,

Same is the case happened with me alot of times..
So, kindly do the needful on urgent basis...
and take a hard action against those executives abusing customers.

rgds,
junaid nisar
#[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance — My cell phone service is not working

Hi,

I am using Relience CDMA and no is [protected]
My cell phone Is Not Working At This Time , i am not able to send or recieve any calls from this no .
when i tried to call Relience customer care, even then also it is not going .

Please help me and solve this problem as soon as possible.

Thanks.
Best regards
Gavinder Singh

Thank you sir,
My cell phone services is working now

whatsapp plan not working
I had activated reliance gsm unlimited whatsapp plan of Rs.16 by dialing 198
and after activating still when using fb and whatsapp my balance is deducted
and after using m.facebook.com also..
my balace got deducted..
then i called cust care bt he talked to me badly and disconnected my call tht i dont know why i called for and also blocked my call to cc..nw i also unable to call them and my balance is still deducting..
So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..
Please kindly take an action concerning this.
contac:[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Broadband — bill

sir,
I am a central government employ and i was applied for broad band connection I was attached for that document also after two bill it is not regularised and I went Adyar exchange and gave return complaint then they checked my file same paper was there in my file and they given me assurance will do the neccessary action after thee bill was recived it is not regularised. Regarding 1/5/09 to 31/5/09 my plan was changed from 500c to 750 unlimited plan but they were put misc charge Rs. 1360/- What it means. Pleae give me your explain.

Phome no 24464377
bill no.[protected]
consumer no. [protected]

You can call to Call Center Number : 1500, they will explain you.

Also I think they are charging Rs. 750/- advance BB Charges. You can call and ask.

Broadband — billing

The Bharat Sanchal Nigam Ltd.
Calcutta Telephones
Calcutta
The Chief Accountants Officer (TR) North

Dear Sir,

I am facing very much problems due to yours Billing System. I have a Broadband line in my home from last 2, 3 years but nothing is going normal.

As on today your bill which I get from your department amount 10943 Rs. From last 12 month I go to your office approx 10 time and request them that, please change my plan from 500 to 900 unlimited with my request letter with your department received on 2.11.07. A copy of letter also attached with this letter, I meet in your office so many times with your officers but you not change my plan and every time your office tell that pay this bill and we change your plan from next month.

I am not in position to pay your this bill. Please change my bill and give me unlimited home plan .


Thanks.


Dharmendra Singh
Prakash Lites
89B, Suren Sarkar Road
Kolkata – 700 010
Phone No. – 23632724
Customer ID[protected]

broadband bill complaint — broadband bill complaint

my consumer number 5795000
tekephone no [protected]
dear manager
I have taken broad band internet connection 250 scheme befor one year and change the scheme to unlimited previous june but i have seen that your scheme has changed to unlimited . shown in net july 14 but aug first recieved the bill the amount is 2249. and the septamber bill is 1699. sir what is this ?there is no one my house to complaint to exchange and Iam working far away in my house so please accept the complaint give remedy for my complaint very soon

sincerly
abdulrasheed
kothanaparamba
nellickaparamba
mukkam
673602

Reliance Broadband — Billing

Hi,

I am another victim of Reliance trying to harras people and ask for money which they dont owe to them.

I requested Reliance to install their Broadband which was done on 29th march,2011. I received a Bill in April asking for payment for one and a half months in advance(Dont know what for when I already paid them in advance the month of April). I called them and asked them to terminate my connection on 29th April, 2011(Have Reference ID of the call).

Now I still recieve calls from Reliance and they ask for payments for the months of May and June, for the months when the connection was already terminated. When I tell them that I already had disconnected my Broadband they say that they will look into the matter and call me back which never happens and everytime a new executive calls and I have to explain them the same issue and nothing happens.

I request you to look into the matter and resolve this issue as it is really annoying.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Comm. — wrong charge

Dear sir
i m ur customer from 3 yers. My no. is [protected].
my complaint is that ur company automatically activate
some plan (my music station pack, devotional vax pack) at my no. from last 8 month which i do not need.
so plz deactivate all plan at my no. and refund
my money(30.00). i'll be obliged.
ur customer
vikas kumar

Reliance Comm. — wrongly deducted by reliance in my prepaid a/c

My Name is Prabhunath gupta
My cell no. is [protected] which is issue in favour of my father in law mr. Shanker Gupta
On 21st july Rs. 30/- deducted in my prepaid mobile a/c. this deduction was 4th times by reliance comm.
showing Nazara comic, which is not subscribed by us. I am very heart by rcom.

reliance communication - mobile — wrong billing

I have postpaid mobile since last 2 years on conversion from prepaid. earlier bills were very high but i could not do any thing as i did not know where to complain ? because on every complain, reliance customer care replied the fixed answer " every thing is allright.there is no mistake from our side"
in last month, I have not down every call details on 10th of june, 08 along with all engaged calls and details of duration of each calls from ringing time and from pick up time, I surprised to know that the company has charged on every engaged calls.
the same thing was happend in all bills since begining because my almost every calls were more than 2 to 3 minutes and I always try to repeat the calls to a same person on engaged call. but the company has charged on all calls repeated and all calls less then 30 sec.. please let me know, what to do? please help.
because the company will not do any thing.

Idea — send the bill wrong person

i am not give a connection in idea pospaid bot that pepole sending a bill at my home what is this what happen i want use my phone in prepaid last 5year only reliance but this bill is my adrees plz search iam not submiting any document in idae plz identity proof

reliance communication - mobile — Termination Request not honoured

Dear Sir,

Wish to request you that I had applied for the termination of my Reliance Mobile Connection number - [protected] at Reliance Nehru Place, Delhi Center. in Feb'2009.

I was asked to pay the bill for whole month inspite of the fact i had applied for termination with immediate effect. I made the complete Payment and Had submitted a written request in your duly filled format for which I have the Receipt of submission.
Since I was asked to pay the bill for whole month I had asked your representatives to terminate the no immediate effect and till such time for the balance period of service request time my calls were forwarded to another number of mine.

My that cycles bill, which reached me by post at the end of month mentions the total usage to be negative. that means i had receivables from the Reliance communication Company.

Now to my utter surprise my connection has not been terminated till date and reliance Representatives from various call center keep on calling me to the bills reliance is unnecessarily generating inspite of having been served a written request duly signed in proper format and acknowledged by their representatives too.

Is this the way reliance makes an attempt to befool the innocent customer or try to play around with the hardearned money of the customers by making them pay for the services they never wanted to use.

If reliance has a policy in place that says that they will not terminate the number inspite of having given written request, why were we not informed about this at the time of request submission.

To the Policies if we talk I understand even making me forcefully pay the bill for whole month and not terminating my no considering Prorata charges while they do adhear to prorata practices while selling new connection. should it not fall under MRTP and I recommend TRAI to look into the same and help / support the concerns of innocent people like us.

I expect no double standards from reliance and look forwards that my bills which have falsely been generated as i have no willingness to continue reliance services be waived off.

Does it not becomes the duty of TRAI too to look into these issues and look frame a better policy to safeguard the intersts of customers against such companies.

requesting Reliance to put their efforts in more productive efforts rather than harrasing innocent customers like us.

Thanks and Regards

Navneet Somani

Reliance Communications — wrong information provided and not corrected.

I recently purchased a Reliance broadband data card from one of your dealers called “ BRC solutions”. They informed me that since I was working with HP I will get a discount on my monthly plan as well as my activation. They informed me that the monthly rental for my plan will be Rs 1099 which is a nationwide 10 GB plan. When I received a verification call from the reliance team, they informed me that my monthly rental is 1250. I told them I am supposed to get corporate discount. They said to get in touch with the dealer. I tried calling the dealer several times but they were not able to help, told me to call customer care. I feel I am getting a run around here and need a solution provided to this to avoid any further frustration and changing my plan.

, I was told that I would be getting a speed of 3.1 mbps, so far it has never exceeded 348 kbps which was the second lie. Please look into this matter asap and please provide me with the options about the corporate plans that I can switch to.

I then requested for a plan change to corporate plan of 850 per month 10 GB plan and someone called me and confirmed that the plan is changed but when I received my bill this month, I discovered that my plan is still not changed.

my no is [protected]
sim no[protected]
i need puk code

I am agree With you i have many time called to reliance customer care he did not answering of any complain. always tell to me our computer is not working so i cant help you . every time...say this .our computer is not working and he holds me near about 35 mins..

very fraud company. inhone mera bahut balance kata hain aur bolne per bolte hain ye service activate ho gayi..are kaise ho gayi main apne service scheduler laga rakha hain kya..


please aware of this comp

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

cdma service — your service

my name is hari om trivedi maine 21/02/2006 ko cdma number [protected] kharida tha jiska pakka bill mere pass aaj bhi maujad hai tab se leaker aaj tak takriban 5 bar mai apni ID jama kar chuka hu lakin ye number mere naam se nahi hua hai jiske karan mujhe dikkat aati hai jab chahe tab aap ki taraf se phone band kar diya jata hai aaj govind nagar ke reliance web world ke office me 1 bar phir se main document jama kar chuka hu lakin waha bola gaya 7 din number chalu hoga jiske vajaha se mujhe bahut dikkat hogi kyo ki mai private job karta hu bahut jagaho mein maine apply kr rakha hai mera number hone se mauka chuk sakata hai so mai reliance communication par consumer foram ka case karne ja raha hu.
hari om trivedi
123 E.W.S. BARRA-5 KANPUR
[protected]@rediffmail.com

Reliance Communication Ltd — mobiles

Sir,

I have a mobile with a no. [protected] . I had purchased the connection from lucknow dated 17.08.2008 with a Reliance post paid STD free plan.

It took 6 days to activate my STD to it. Making several calls to the vendor.

Secondly after thorough verification of address via telephone and in person verification my outgoing calls was made barred on 28.08.2008. On conversing with the vendor, i was told to understand that there is negative address proof verification so the calls are barred hence i again submitted the required documents . i was also to undertand phone shall be activated shortly.

I made a call to customer care, they told that i m supposed to submit doc. again to the vendor and he will reactivate in the system very shortly.

But till time the calls are not made active.

I do not know, why the vendor is not making it properly.

Who is responsible for all?

Why shld i pay bill for these pay, Sld I ?

I am complaining via ur media in this hope that my complain shall be heard very soon and so resolved.

Mohit

Reliance Telecommunications — Lost the Cell Number

I have a Reliance CDMA classic phone... When i try to make a call or anything like that it is not responding and got a message that the phone is not yet registered. How can I Recover my mobile number...

Dear Sirs,
Please note that I recieved a sms that I am making marketing calls and my no. will be disconnected in 7 days.
Let me first of all tell you that we involve supermarkets, exhibitors to collect numbers for our marketing and we call people who WILLINGLY leave their contact nos.
If someone has complained it is entirely his fault for leaving his phone no., my no was disconnected in 2 days time only and when your nodal office was contacted they asked my for an apology letter which I sent yesterday, I still cannot figure out why I had to apologise.
Please note that I am a pioneer offer customer paying my bills regularly, and regret to inform you that my no is still inoperational. I was hoping for a more customer friendly service and be kept informed if someone had complained to delete the no from my directory, I have no means to know that a particular subscriber does not want any calls even though he gives his no.
If this is the way you are going to give me your services I would like to end give up my connection as I have a fairly wide choice of service providers.
Rgds
Manjari bhargava
Dear Mam,
I am fed of your formats for the apology letter this is the fourth time I have been asked, I am no longer sorry and want to know the no. of the person who complained, meanwhile please disconnect my no and I will not pay any bills which come.
The stupid person who complained should not have given his number in the first place,
I am very disappointed with your services and lacklustre approach.
Manjari

actually my cell hasbeen lost which is RELIANCE LG cdma model no.:-rd3000, and simcard no:- [protected].so how can i say that contacts is very important to me so as your good customer, plz kindly requested to u that if possible to give me contacts number which has been saved in that simcard:- [protected]...so if cleared this problem than i really greatful thank to reliance company.i located at 8/a, kailadevipark, palace road, mahavirnagar, himmatnagar, gujarat, pin code:-383001

Dear Customer,

This is with reference to your e-mail dated July 31, 2013 for your Reliance Netconnect+ number RHWCDD[protected], regarding data card number.

We request you to write to us with the following details for validation process:

Complete billing address (registered with us)
Subscriber complete name (registered with us)
Customer Application Form number (CAF)
Customer Account Number (CAN)
Billing Account Number (BAN)
Date of birth
Registered e-mail ID
Alternate contact number
Suitable time to contact

We would require the same to assist you better.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,

Shriti Purkait
Officer - Customer Care
Reliance Communications Limited

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

Dear Customer,

Thank you for contacting Reliance Customer Care.

This with reference to your E-mail dated July 30, 2013 regarding Reliance Netconnect +.

Please note that, we have sent your communication to Netconnect.[protected]@relianceada.com, Customer Care Unit of Netconnect for further assistance and the team will respond to your query shortly.

For any queries pertaining to HSD, you may also dial[protected]chargeable from other Phones)/[protected]Toll Free) or mail us at the above mentioned e-mail ID in future.

Your co-operation and patience in this regard will be highly appreciated.

Assuring you of our best services always,

Thank you for choosing Reliance.

Regards,

Karthik.G
Officer - Customer Care
Reliance Communications Limited.

For further details, you can visit our web-site www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

Sir,
i am apurva
I am having reliance netcconnector+ dongal with me but I
Had forget my reliance postpaid number,
Following are the information about dongal
Model: EC159
FCC ID: QISEC159
MEID: A0000049AD2D36
RSN: RHWCDM[protected]
S/N: F7ZBYA[protected]
SKU: CDHW13Z1
Imported by reliance webstore limited,
HUAWEI TECHNOLOGIES CO., LTD
Made in china
I am requesting you, please kindly post the number of
Reliance netconnector+ on my email id: thaware.[protected]@gmail.com

Sir,
i am sathish
I am having reliance netcconnector+ with me but I
Had forget my reliance postpaid number,
Following are the information about
Model: AC2738
FCC ID: Q78-AC2738
MEID: A[protected]E0
RSN: RZTCDC[protected]
Imported by reliance webstore limited,
HUAWEI TECHNOLOGIES CO., LTD
I am requesting you, please kindly post the number of
Reliance netconnector+ on my GMAIL:[protected]@gmai.com

Sir,
i am nithin
I am having reliance netcconnector+ with me but I
Had forget my reliance postpaid number,
Following are the information about
Model: AC2738
FCC ID: Q78-AC2738
MEID: A[protected]E0
RSN: RZTCDC[protected]
Imported by reliance webstore limited,
HUAWEI TECHNOLOGIES CO., LTD
I am requesting you, please kindly post the number of
Reliance netconnector+ on my GMAIL:[protected]@[protected]@gmai.com

Sir,
I am Vijay.P
I am having reliance netconnector+ with me but I Had forget my reliance dongle number.

Following are the information about
Model: AC2738
FCC ID: Q78-AC2787
MEID: A[protected]B11
RSN: RZTCDC[protected]

I called customer service person who hung up the call midway -- pathetic.
I am requesting you, please kindly post the number of
Reliance netconnector+ in response to this message here.

Sir,
I am Vijay.P
I am having reliance netconnector+ with me but I Had forget my reliance dongle number.

Following are the information about
Model: AC2738
FCC ID: Q78-AC2787
MEID: A[protected]B11
RSN: RZTCDC[protected]

I called customer service person who hung up the call midway -- pathetic.
I am requesting you, please kindly post the number of
Reliance netconnector+ in response to this message here.

Hello,
My name is lalitha, I am having reliance netconnector+. I have forgot my dongle number.

My dongle information
Model: A 27 38
FCC ID: Q78-AC2787
MEID: A[protected]
RSN: RZTCDC[protected]

I called the customer care they asked me to send message Odr RZTCDC[protected] to 53737 I too did so but I doesn't got any reply for that message then I tried to contact customer care but they not answering my call all were busy in other calls. So Please do send my dongle number as soon as possible.

Thank you.

Hello,
My name is lalitha, I am having reliance netconnector+. I have forgot my dongle number.

My dongle information
Model: A 27 38
FCC ID: Q78-AC2787
MEID: A[protected]
RSN: RZTCDC[protected]

I called the customer care they asked me to send message Odr RZTCDC[protected] to 53737 I too did so but I doesn't got any reply for that message then I tried to contact customer care but they not answering my call all were busy in other calls. So Please do send my dongle number as soon as possible.

Thank you.

Sir,
I am sathishkumar
I am having reliance 3 with me but I Had forget my reliance dongle number.

Following are the information about
Model: ACC2739
FCC ID: Q78-AC2787V2
MEID: A0000038C9A475
RSN: RZTCDC[protected]

sir
i am rajiv
i am forgotten my reliance netconnect recharg number


following information are
model:AC8720

FCC ID:Q78-AC8720

RSN:RZTCDC[protected]

ME ID:A[protected]AE28

Sir,
I am arul
I am having reliance netconnect+ with me but I Had forget my reliance dongle number.

Following are the information about
Model: ACC2738
FCC ID: Q78-AC2787
MEID: A[protected]FAAA
RSN: RZTCDC[protected]

sir i am sarath i want my data card number ... iloss it pls ...tell my dongle number
model;AC2738
FCC ID : Q78-AC2738
MEID :A[protected]E350
RSN :RZTCDC[protected]
PID :M1C/6B/V1

Hi my name is Dayanidhi Das.
My Email ID : [protected]@yahoo.co.in
I have forgot my reliance dongle no. but i have CAF no kindly provide me my reliance no./dongle no. because i want to pay pending amount.


Thanks.

Sir,
i am senjam leimatombi
I am having reliance netconnector+ with me but I
Had forget my data card number,
Following are the information about :
RSN : RZTCDC[protected]
IMEI: [protected]
HSUPA USB Stick
Model: MF190
ZTE Corporation
I am requesting you, please kindly post the data card number of
Reliance netconnector+ on my GMAIL:[protected]@gmail.com

hello sir,
I need my dongle data card number

MODEL:MF190
RSN:RZTCDC[protected]
MSN:MZTCDC14032998
IMEI:[protected]
PLEASE SEND DONGLE NUMBER TO [protected]@gmail.com

Sir,
i am arpit jain
I am having reliance netconnector with me but I
Had forget my data card number,
Following are the information about :
Firmware version BD_RELIANCEMF190V1.0.0B01
Driver version 12/24/2010, 1.2074.0.6
IMEI number [protected]
Dialer version PCW_RELIANCEINDV1.0.0B05
Device name MF190
Hardware version MF190-2.0.0
Application port COM6
Manufacturer ZTE Corporation
I am requesting you, please kindly post the data card number of
Reliance netconnector on my GMAIL:jain.[protected]@gmail.com

Dear sir,

I has been forget my reliance data card no so I am request you to plz share my reliance data card no on my email I'd mi mail I'd is [protected]@gmail.com
Model no is-AC3633
PID:C/V2
MEID:A000004EC90109
RSN:RZTCD[protected]
S/N:AD[protected]C

Dear sir,

I has been forget my reliance data card no so I am request you to plz share my reliance data card no on my email I'd mi mail I'd is [protected]@gmail.com
Model no is-AC3633
PID:C/V2
MEID:A000004EC90109
RSN:RZTCD[protected]
S/N:AD[protected]C