Reliance Communications — balance cut

Address:

Pune, Maharashtra, 411028

My balance was cut last night i called customer care so many times but no one responding, then i installed reliance insta app but there is also no live chat option.
I want my 30 ₹ balance back. My no is [protected]. And this is not the first time was my balance was cut, i think it's every month this happen.
Please give me my balance back, otherwise i want do go some other services