[Resolved] Reliance Communications — Balance deduct more time for internet use after internet pack activate
V
vijay jain1981
from Gurgaon, Haryana
Address:
110017
Dear Sir
This is regarding my reliance number +91-[protected] Delhi Ncr circle.
sir, We are facing problem wrongly balance deducted in night i recharges amont on on 22th dec my balance is amouny 140 and i recharge 50+60+20+20=150 total balance is 290 after 5 five minutes my balance is 0 my all balance is lapsed what is this sir
reliance commujnication is dedusted wrongly balance customers. if customer call within 24 hours he refunfd amount otherwise he deducted amount it is wrong policy of reliance communication. he is offer some chief calling offer and recover more amount with worng deducted amount . pls look this matter because all reliance customer facing this problem. and mostly complaint with reliance.
regards
vijay kumar jain
alt. no. [protected]
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Oct 27, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 06:00 pm today. We strive to provide you with best services
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We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 06:00 pm today. We strive to provide you with best services
Regards,
Reliance Communications