[Resolved]  Reliance Communications — Balance deducted automatically through vas

Address:	Hyderabad, Andhra Pradesh
Website:	rcom

Hi my name is sameer sharma having prepaid reliance mob no [protected]. Received a msg on 27th jan 2017 stating subscription of vas intelgamesub21 for 7 days and for some boxoffice service for 7 days. The balance was deducted. I thought probably some wrong button was pressed by mistake so unsubscribed by sending a msg and also put the dnd. Again on 12th feb 2017 same thing happened and the money was deducted, my phone was in drawer and nobody even touched it. Today tried a lot of time to speak to reliance executive on 198 but failed as the moment you press the option key to speak to customer service associate the call used to disconnect. I know the trick since this is a toll free number but when i called up on chargeable number it got connected. Spoke to a lady she said sorry and we would return the balance (Can be checked if reliance is having the audio recording) but i wanted to speak to some manager as same thing was repeating again and again. After a long hold another lady picked up the call who claimed to be in superior position. Explained the same again to her, i was put on hold for checking the history again. After a few minutes she said yes the balance was deducted coz the request was given i said who gave you the request and can you show me the same? Call disconnected.

I know these kind of illegal things are happening to make extra bucks in most of the companies as same thing happened with other operator as well.
These companies are cheating and robing people openly as they know that no strict action can be taken against them.
My whole family is using reliance but i think the time has come to change the operator.

Thanks
Sameer sharma