Reliance Communications — Balance deducted by automatic vas scheme

Before some days my balance had been deducted 30 rupee dt 06, 07, 08 july approximately. I try to customers care and every time answer me that server is down please contact after 2 hours and i try 4 and 5 times but every time same answer and after 3 days answer me that i have no record before 3 days. And yesterday i talk care because my balance again deduct 4 rupees cars answer me i can't reverse your balance. Today i recharge with 75 rupee and my balance deduct 30 rupee. I have been totally disappointed with company. Please reverse my balance and stop all scheme because this is automatically taken by company. If my balance is not reversed i will take next step again company
Ashok kumar
M [protected]