[Resolved] Reliance Communications — balance deducted

Samfrq

from Nagpur, Maharashtra

Address:

Thane, Maharashtra, 421302

My name is shamama farooquie
Mobile no [protected] (Reliance gsm)
Recently i have recharged with rs154 from my best offer.
The offer was 70gb/70 days capping 1gb daily 4g.
Now my main balance deducted & my data balance is no where to be
Seen.
I dint activated any services or deactivated my data pack. Nowadays i am facing many problems i am unable to check my balance & the data is not updated on time... Please look in to the matter as early as possible..& refund my data as well as my main.

I even wrote email to the service provider but no response from 2 days.
Balance. Thanks

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Oct 12, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Reliance Communications Customer Care's response Dear Shamama,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Sep 12, 2017

Updated by Samfrq [protected] This is my alternate number...you can contact me here...& For your kind information no email or call response is provided from your side till now... please contact me & provide proper solution as early as possible... still the problem persist to me.

Sep 12, 2017

Updated by Samfrq These numbers are asking for atm details .1) . [protected]...
[protected]
[protected]
[protected]
These above number user are fraud asking for atm details & password...these type of atm fraud is increasing day by day... Government should take legal action against them...This complaint is also for people to get aware of these fraud not to share any bank details on phone to any unknown person...No bank verifies atm or account no on phone...