Reliance Communications — Balance deduction and worst customer care service
V
vikash4309
from Kolkata, West Bengal
Address:
400710
Website:
www.rcom.co.in
Last night i recharged with Rs 110 then activated 100 MB daily data @ Rs 9 four times.I should have 110-36= 74 rupees or more . but I have just Rs 21. When called the customer care service the representative said you have been charged with Rs 60 for value added services (which i never activated) and i don't have any information about this i am transferring this call where you cal get info. the call was never transferred. and now when i call 198 there is no way to talk to customer care representative every option i select says for self care options send help to some no.(I don't remember).
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Regards,
Reliance Communications