[Resolved]  Reliance Communications — Balance Deduction automatically

Address:Kolkata, West Bengal

I am experiencing automatic balance cut from past 2 years. Situation gets worse when I am in roamning and my balance gets deducted unexpectedly. Reliance telecommunication crossed it's limit today.Yesterday they deducted rupees 10.I tried to contact them via customer care, they removed the customer grievances service. I lodged a complaint on their facebook page. They did not respond. Instead they cut rupees 3 today again. I wonder more than 1000 rupees are cut in two years in the name of VAS.
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Oct 28, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2015
Reliance Communications Customer Care's response
Dear Zeeshan,

Apologies! To assist you with your current concerns, please help us with the following details at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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