[Resolved]  Reliance Communications — Balance Deduction

Address:Kolkata, West Bengal

An amount of INR 46 was deducted from by balance along with the following text message "You have been successfully subscribed to ADPAYVideoMlySubs service for 23 days.To un-subscribe SMS Unsub 3681 to 155223(Toll Free)." without any action or authentication from my end.I DID NOT SUBSCRIBE TO ANY SUCH THING FROM MY CELLPHONE.And nothing was asked to me to confirm the activation of such a pack or even balance reduction.I have instantly unsubscribed the pack.Please look forward to the matter so that the deducted amount os refunded.
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Oct 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Arnie,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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