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Reliance Communications

[Resolved]  Reliance Communications — Balance deduction

Address:Ranchi, Jharkhand, 834001

My no.is [protected]. I am having 400 mb left in my account validity 2 feb 2016. I am using smartnet apn. Whenever i connect to internet, my balance got deducted. Executives having no idea, it happened 2 times. Got total deduction of 19 rs till now. I want my money back and problem corrected. It's hard earned money. I haved stolen it from others as you guys do.
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jan 29, 2016
Updated by Raju542 Again? I just left data & money deduction issue. You deducted my money keep it. Having 400 mb data .i left that also.now you guys started calling. One executive called and said you having data left. You can use that but there is low balance in your account so please recharge to use your data. Again i recharged again money got deducted. Well done guys. You deducted my 20-30rs .that was not enough ?
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Comments

Dear Raju,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 06:00 pm today. We strive to provide you with best services.

Regards,
Reliance Communications
Reply
Dear Raju,

We hope we were able to address your concern to your satisfaction. We value your relationship with us.

Cheers,
Reliance Communications
Reply
Again got deduction of Rs 19 which was refunded by you. When i am having data as well as validity, what's the problem. What should i do? Should i forget about my data? Should i recharge with other plan? Any give me any solution please. Fed up with all these non sense.
Reply
Dear Raju,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Reply
Dear Raju,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Reply

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