Reliance Communications — Balance deduction

Address:New Delhi, Delhi, 110096
Website:www.reliance.co.in

On 21�52016 i had made a recharge of 50 on my number [protected]. And activate 3g pack of 9 rs. And start using net pack. At around 8-9 pm my balance has been deducted from my account. Without using any service. After that at around 11 o clock when i was checking my gprs account balance i was found that i have still 5.6 mb left in my account.
Than why my balance is deducted from account.. When i call on 198 they sir we are unable to check you details on our system call back after 2 hr.
Than again i was calling them then again said the same thing call after 4 hr.
Then today morning when i'm calling to them they said the same thing to me we are unable to check you details call after 2 o clock.
Now when i am trying to call them my service has been banned. So that i m not able to contact them.
When 72 get complete they sorry sir we are unable to find the information before 72 hr. What the they tring to do that.
I want all my money back in my account quickly.
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

There is no action take against this complaint.
They just deducted my money from my account and don't give me proper information about this.
Either 198 services is not going to give me proper information about the dedication of charge.they just deducted unauthorized charge from my account.I want my money back in my account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information