[Resolved] Reliance Communications

[Resolved] Reliance Communications — balance deduction

H harpreet2810

Sir my number [protected]. Yestetday night i check my balance in message of 3600 (For data usage) after i disconnected net. And i shocked my whole balance of 49rs. Gone and only 1 paise remain. I visited customer care office but person told me we have here only last 3 days details and its not showing here. Call to 198, but after calling there several times, the phone disconnected whenever i press key for customer care executive option. Help me out. Before also many times my balance got deducted without doing anything but after complaining they refunded. Now also i want my refund of 49 rs. Cos its wrongly deducted by ur company. Was this information helpful? No (0) Yes (0)
Oct 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Aug 25, 2017 Updated by harpreet2810 The reliance executive called me but asking my atm details. Its ridiculous . Y u dont refund to my number when u can deduct also Aug 26, 2017 Updated by harpreet2810 Not getting refund. No response from reliance. Verified Support Aug 29, 2017 Reliance Communications Customer Care's response Dear Harpreet, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications Aug 30, 2017 Updated by harpreet2810 Thanks but from now please dont deduct unnecessary. Sep 01, 2017 Updated by harpreet2810 Reliance again deducted my whole balance of Rs 49 . Its really worst service o[censored]
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