Reliance Communications — balance deduction

Address:

Ahmedabad, Gujarat, 380004

This is saurabh, holder of reliance prepaid gsm sim [protected]. This number m using from last 7-8 years. But from last some months your company is deducting the useless charges from my balance. I complained dozens of times at customer care, with your company's argue that sorry this amount is deducted by mistake fr xyz services. What the hell wrong with your company, why itz doing such cheap deeds. Almost within 2 months my 100 + balance has been deducted. Your customer care told me that i will get refund that balance, but that too didn't get. We have to waste whole day just to call your customer care. Even we are not informed about balance deduction, daily i need to check it. This is really harrasing now. Kindly update me the solution or else i know how to mke your company down.
Get me the fast revert asap. Thanks