Reliance Communications — balance deduction

Address:

Bhopal, Madhya Pradesh, 462022

Hello sir/ madam
My name is anurag soni and my no is [protected] i recharged my no. On 11/9/2017 of rs. 80/- and i got 120/-,
Main balance approx rs. 65/- and promo approx rs. 55/-.
After recharge when i call my balance deduct from promo but also my main balance is deducting i called many time to customer care no. But always i heard message that some emergency reason call could not be connect.
I have still a promo balance so why are you deducting my main balance, all time when i recharge my number your company starts any service and deducts my all balance,
If you don't want me to connected with your company then please disconnect my no. And refund my balance and start your customer service no.