Reliance Communications — balance deduction complaint

Reliance Communications — balance deduction complaint

A Abhishekseth054 from Bengaluru, Karnataka

My mob no is [protected]. Last two time i have recharged 130. First time it has been deducted 50. Second time it has again deducted 2-3 times.. I want to know if i am not doing anything on my mobile, why some services is auto subscribed and deduct the money. And on top of it i am trying to call customer care, it never been connected. Somehow once i have communicated with them, they are saying we don't have record. Now tell me, what to do. Will i get my money back or not. If not, then give one clue why i will use your services. Was this information helpful? No (0) Yes (0)
Reliance Communications customer support has been notified about the posted complaint. Sep 12, 2017 Updated by Abhishekseth054 I have received a call from [protected]. and after explained the issue he told that you will get your money back. so i asked to refund in my mob no itself but he told we will return on bank account only and he asked debit card details (Card no, exp date and CVV). after that he asked OTP also. Just want to know one thing, if someone is transferring money to account, what is need for CVV and OTP. this only required if i am transferring money to another account. then he told in that case you will not get return your money and i could not processed your complain. Sep 12, 2017 Updated by Abhishekseth054 On top of it he made the complain Mark as Resolved.
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