Reliance Communications — balance deduction from my mobile no. [protected]

Address:

Hamirpur, Himachal Pradesh, 177005

Wrong balance deducted from my number [protected] on 17/09/2017 then i mailed and called to reliance when i checked my balance on 18/09/2017 as it reached rs. 0 and after repeated emails on [protected]@relianceada.com and calls on complaint helpline 198 of reliance, i am not received any reply till date. I am having issues regarding reliance offers available on *129#. I am so much disappointed.