Reliance Communications — balance deduction is regular practice made by reliance

Address:

Patna, Bihar, 800020

Hi,
This mail is regarding the mobile no:[protected]. My whole balance of rs.70 get deducted from main account balance and my account balance get 0.0. Is this some kind of joke or fun activity? Its always happening with my number or might be its a common practice made by reliance to deduct the balance without informing customer. Is this kind of service you are providing to customer. When tried to connect to customer care executive then its not getting connected, fed up of this reliance service.