[Resolved] Reliance Communications — Balance deductions not according to pack applied

manish98320

Address:	Bangalore, Karnataka, 560066
Website:	Telecomunications

I have recharged Rs 17 for Incoming call free and Outgoing calls to be charged oat Rs 0.13/sec as I am on Roaming but despite of being recharged my balance is getting deducted for Incoming calls and the Outgoing calls are being charged at a higher rate. Could you please resolves this issue and get my balance refunded that has been charged extra and make sure that this doesnot happens to me in the near future.

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2015

Reliance Communications Customer Care's response Dear Manish,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Comments

manish98320

I am unable to submit the compalint again at the provided link as it is a facebook link. Although I have notified customer Support regarding the same and have asked them to raise a complaint reagrding this. But I would require an assurance that such dedcutions wont happen or else I will be left with nothing but to port my no to some other network and get discontinued. I am using this SIM after an year thinking that the issues that happened with me earlier wont happen again but now I think I was wrong to thought of such thing as Reliance has started its problem on the very first day.

I would like you to take action over this or else I would have to mail Regional Officer of kolkata to intervene and get it resolved ASAP.

manish98320

Please solve this issue ASAP. I do not want to face this same issues in the call Incoming/Outing from now onwards.

manish98320

I made the complaint yesterday to Customer care but still the Incoming and Outgoing calls are chargeable to me with no Roaming rates deduction even today. May I know, What are you doing sitting there or Why do you always have technical issues thereby harassing me.