[Resolved] Reliance Communications — Balance not received | |||||
I made recharge of Rs.50 from retailer on[protected] around 10:28 the confirmation received on 10:30 to me and retailer but i have not received balance yet. i had been contacted to customer care many times every time i was asked to wait for 1.5 to 2 hours many times. today i made 5 calls to customer care where on record they agreed for recharge made and no balance received to me yet in the name of higher authority i had to wait 8 minitus twice on last call after waiting 5 minites some higher authority picked the call and confirming all the same details, told me to wait for 2 hours for receiving the complain for balance transfer mismatch then after 24 hours i might have my balance back is this corporate culture. they are having problem in their system and we have suffer. Why? Pl help me Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 10, 2017 Reliance Communications Customer Care's response Dear Customer, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have postpaid connection (+[protected]) in the name of Anurag Pachlangia .
My all dues are cleared on 3/5/2017. But still my call is bared .
Kindly resolve my issue asap or i m going to quite.
Regards
Anurag Pachlangia