[Resolved]  Reliance Communications — balance reduction for internet when internet pack taken

Address:Mumbai City, Maharashtra

Every day after 12 am (Midnight), the daily 1gb per day internet pack (Rs 193) stops to work and full balance reduction for the internet. There were no terms and conditions mentioned in the product note on their website. This happens even when the daily limit of 1 gb is not utilized completely.

I am facing serious problem as twice my balance has been completely cut as they dont intimate that balance is getting deducted. Only when balance is zero, every thing stops.
Kindly help me with this please?
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Sep 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 24, 2017
Updated by Akshat Pant
[protected], Akshat
Verified Support
Aug 24, 2017
Reliance Communications Customer Care's response
Dear Akshat,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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