[Resolved] Reliance Communications — Battery bulge | |||
Sir, i am a loyal customer bearing data card no.[protected]. I bought reliance wi pod 4 g (Upgraded) around 10 months ago. I do now whether the battery has had warranty.. I contacted reliance showroom in haddows road, chennai-6, they asked me to contact zte authorized service & sales centre in arumbakkam, chennai-106. I contacted the person concerned who said that the batter has no warranty and rs.650/- would be the price for battery. I said that i was ready to pay the price, immediately, he demanded old battery. Here my question is if battery has no warranty, why he demanded old battery. Further he said that in the absence of old battery, the price of battery would be rs.1, 619/- that i asked him whether the price of device is rs.300 to 500/-. Here i wanted to know, whether the old batter should be given to him for the price of rs.650/- for a new battery or it has warranty. You sell your device but you could not sell the accessory such a battery. Please respond to this mail as to make my decision to go for any alternative or to retain this. I am a loyal customer. I called up today customer care centre under toll free no. And i spoke to pereson ms. Vigneswari and mr. Sabarirajan but they disconnect the call after hearing my grievance. Was this information helpful? | |||
Jun 19, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 11, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Customer, Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you. Regards, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment