[Resolved]  Reliance Communications — Behaviour of madam of your Customer Care is very very poor .

Address:

Junagadh, Gujarat

Respected sir,
I beg to state that I have call from my mobile phone ( mobile phone no. :- [protected] ) to mobile phone ( mobile phone no. :- [protected] ) on dated 11.10.2016 at 05:42 PM .
The call duration was 01:45 minutes .
But, the call charge deducted Rs. 2.625 .
My mobile phone call charge rate is Rs. 0.25 per minutes .
So, as per condition, the call charge may deduct by the Reliance Co. Rs. 0.50 .
But, The Reliance Co. deducted extra Rs. 2.125 .
I have complaint this matter to Reliance Customer Care on dated 11.10.2016 and the Chairman of Reliance Co. on dated 12.10.2016 and 13.10.2016 .
Madam of Reliance Customer Care called me on dated 12.10.2016 at 12:00PM from phone no. :- [protected] and she talk with me misbehave .
Kindly, take necessary action against madam of Reliance Customer Care for her misbehaviour and take necessary action against the Reliance Co. for refund this deducted extra money Rs. 2.125 as early as possible .
Thanking you .
Regards,
Arup Kumar Barat .
Reliance mobile phone no. :- [protected] .