[Resolved]  Reliance Communications — bill paid on 16th june 2017 not updated in reliance bill desk and reliance communication disconnect services

Website:

www.rcom.co.in

Bill paid on 16th june 2017 not updated in reliance bill desk and reliance communication disconnected services: ms shreyal customer care representative 3 times disconnected phone from rcom secretarial office, ahmedabad naroda

Forwarded conversation
Subject: my bill payment has been not updated last 44 days. Do needful immediately
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From: anjila sharma
Date: mon, jul 31, 2017 at 1:54 pm
To: rcomappellateauthority. [protected]@relianceada.com
Cc: anjila sharma

Dear sir,

This is regarding my postpaid connection [protected], i have paid bill on 16th june online. After paying bill my all service barred and after complaining 12 to 15 time my bill did not updated yet. I am keep getting phone calls and message to pay bill.
I am very much disappointed with customer care so many times they disconnected phone instead of solving the issue.

I would request you to kindly solve my immediately. Otherwise i will force to switch to other companies.

I herewith the attached the bank statement.

Regards,
Anjila sharma

"dear customer, thank you for contacting reliance. Your service request no. Is[protected]. Your request will be resolved in the next 5 days"

"dear customer, we are still working on sr no.[protected] and the same will be resolved on top priority - reliance"

"dear customer your sr no.[protected] has been processed. Thank you for being with reliance."

"4th august 2017"
Hello, bill details for aug'17 of your reliance no.[protected]
(In rs.)
Rental:653
Local:0
Sms:0
Std:0
Isd:0
Roaming:0
Data & vas:0
Gst:102
Cur chrg:rs.669
Tot due:rs.1354
Due date:16/08/2017
Pay online www.rcom.co.in