[Resolved] Reliance Communications — Bill Received De-activated DataCard Connention

AnbuKing1987

from Chennai, Tamil Nadu

Address:

600023

Hi, i was used reliance data card number#[protected] & [protected] and made complete payment while de-activate connections.but today i received text to my mobile stating that non-payment of Rs 1843 & Rs 865 respectively.It is impossible to have this bill generation since connecions was already dis-connected.

You team will cancel/de-activate connections only after clear the unbilled.else you won't take request to cancel connections.

can you please take action from your end.

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Oct 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

praveen74

from Thiruvananthapuram, Kerala

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call & billing section will call us daily for paying the bill generated after deactivation .Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc

emmfranklin

My problem is same as yours.

Same complaint.
I was using cdma dongle. I discontinued using their service from June 1st. But still they are sending bills till today.

Reliance Communications Customer Care's response, Sep 17, 2016

Verified Support

Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Praveen K Verma's reply, Sep 18, 2016

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"