[Resolved]  Reliance Communications — Bill wrongly charged

Sir i have a problem for my bill my problem starts on 26july where a call from company come for not porting my sim they make a adjument and offer me 10 gb data for not leaving reliance so i take a offer after 2-3 days i came to know that i didn’t get the data so i make a compain in applain in applet authority complain num in which i get my resolution on 4august with this msg.

Dear reliance customer with ref to your sr[protected] gb promo will be activated wef[protected] and will be valid for 21 days only.

So i start using the data on 16aug i came to know that there is inly 4gb data i again make a complain in applet authority so they said yes sir u got ur data i just generate a complain i[censored]r n theni ask to him sir should i use the data or not he said yes sir u can so i started using it but niether my complain was solve instead my unbilled amount reach to the limit company gave me so my service were block by the company when my bill generate i came to know that company said no sir u have yo pay as u cab see in the msg there is no such mention of partition of data so kindly adjust my bill so i can use the service again
There is a attachment if my bill in which data usage is showed
Plzzz bevour my bill sir
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Sep 24, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Reliance Communications Customer Care's response
Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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