Reliance Communications — bill wrongly overcharged | |||
my postpaid number is[protected].I have activated monthly rental plan for 149.Detail of this plan is also availble on internet as well as brochure at reliance store.but. I got something else.In this plan I own 300 local minutes per month as per written and told by reliance store and website.But my arrived bill shows "there is no any free 300 minutes plan for you. In spite of this I got only 50 rs discount on bill and none of minutes are free."I used around 400 minutes in a month. So, due to this mistake I got bill for 400 minutes and deducted 50 rs as discount inspite of free 300 minutes . I complaint via call as well as reliance customer care store in Surat. I was neglected being told we don't know much about this plan.None of them helped me.Now, I am frustated being cheated in this case.I want to sue one customer care excutive who suspended my compaint and said it is ressolved, your charges were correctly applied.hope to solve this issue as soon as possible. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Vishal,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications