| Address: | 560045 |
| Website: | Reliance communications |
Hello reliance team,
Good day, i have taken 2 new connections from the reliance vendor at manyata tech park, nagawara as per ibm corporate plan's. For the number [protected] the plan was 499 and for the number [protected] (This being a premium number i paid rupees 2000 {two thousand only to the reliance vendor}) and plan opted was 299.
As per the vendor for the first 3 months i will be getting a discount of 100 rupees as per offer on each connection i took.
Now hear is the problem from your team.
I received bill for both the numbers generateded for 10 days on[protected]. As per my knowledge and info provided by the vendor the bill must be on prorate basis. I was taken by surprise what you people sent me. I din't even made a singel call using both the sim's, yet you charged it more than i expected
I have communicated their issues to
Reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
None of the above persons are taking responsibility of the same. See below the chain of email i sent for past 1 month
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/13/2017 07:57 pm —
From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/13/2017 07:53 pm
Subject: fw: what the hell is these bill's for?
What is the update?
@ pradeep, can you provide me your manger so that i can have word with him, as your co-worker damodar till date gave me fake promises and responses?
@ reliance customer care?
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/13/2017 07:48 pm —
From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/12/2017 08:41 pm
Subject: fw: what the hell is these bill's for?
What is the update?
@ pradeep?
@ reliance customer care?
@ damodara, since 22 may 2017, i am sending repeated emails regarding the issue informed in this email. Till now every time on the call you say it will be done by eod, but till this minute nothing has been done nor any progress i saw from your end.
I clearly informed about the advance rental and waver back of non usage of your services till date. They why are you asking about rebate in wifi data card or reduction of price in golden number that i purchased from your sales person (Pasha).
Don''t try to deviate from the topic
I asked you for the billing and you simply doing rounds and rounds of the same unproductive talking. I am fed up with your fake promises. If you can't help me then say straight away and pass me who i need to contact for doing the job done. I hope you are taking salary to do your job, atleast do justice for your profession.
I don't need your stupid talks anymore, if you still want to do stupid talks ([protected]), do it in written email to this, atleast i feel you can do this
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/12/2017 08:20 pm —
From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/09/2017 06:53 pm
Subject: fw: what the hell is these bill's for?
What is the update?
@ damodara?
@ pradeep?
@ reliance customer care?
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/09/2017 06:51 pm —
From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/08/2017 05:22 pm
Subject: fw: what the hell is these bill's for?
What is the update?
@ damodara?
@ pradeep?
@ reliance customer care?
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/08/2017 05:20 pm —
From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/02/2017 05:44 pm
Subject: fw: what the hell is these bill's for?
Hello team,
What happened damodara, did not get any email from you regarding the communication we had on call yesterday. I received alerts from bill desk to make the payment, what is going on with your words u mentioned on call?
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/02/2017 05:35 pm —
From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 05/31/2017 12:15 am
Subject: fw: what the hell is these bill's for?
Hello team,
What is the update. When are you going to return back the paid money for the below mentioned sims.
@ damodara, u said u will call be back by monday, its already wednesday,
@ reliance customer care, don't you take any responsibility to handle this issue? What kind of customer support your give?
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 05/31/2017 12:11 am —
From: praveen km bhyrappa/india/ibm
To: [protected]@relianceada.com
Cc: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Date: 05/27/2017 08:15 pm
Subject: fw: what the hell is these bill's for?
Hello reliance communication,
Will you be able to look into the below mentioned problem from your network services
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 05/27/2017 08:10 pm —
From: praveen km bhyrappa/india/ibm
To: "reliancetcsa. Chandhana"
Cc: damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Date: 05/27/2017 08:02 pm
Subject: re: fw: what the hell is these bill's for?
Hello anil,
I might partially agree with you that your bill desk has discounted for 100 rupees on both sim's, on pro-rata bais for 9 to 19th (May) billing.
However, what the hell are you talking and telling advance rental. Do u think i am a fool to accept what ever nonsense you say that there is advance rental. None told me about the advance rental. If in case that was told earlier i would have opted for other service providers such as airtel, idea or vodaphone as corporate connection.
I am not a fool to feel trap for your services, enough of talking, i don't need your stupid explanation. I am runing out of patience.
Your team better give me back my money and take back your # sim's which is of no use and i neither made a singel call except for address verification for ur call center.
@ damodar, will u have a look into this as u mentioned it on call on friday that issue will be fixed. Why the hell do i need to call ur back end team as mentioned by anil in the below mail. When u gave a connection u did not informed me. U people are duping customers with your stupied mistakes
Give back my 2000 rupees you people shiffoned off
Regards,
Praveen kumar mb
From: "reliancetcsa. Chandhana"
To: praveen km bhyrappa, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Date: 05/27/2017 11:20 am
Subject: re: fw: what the hell is these bill's for?
Dear sir
As per the below trial mail 100rs discount as been posted. And billing you have received pro data base and 1st month bill with advance.
Pls don't get confusing on this
Any issue pls call my back-end - [protected]
Regards
Anil
Sent from my samsung galaxy smartphone.
— original message —
From: praveen km bhyrappa
Date: 26/05/2017 6:52 p. M. (Gmt+05:30)
To: damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, reliancetcsa. [protected]@gmail.com
Subject: fw: what the hell is these bill's for?
What is the update?
I can be reached at [protected] or at office number[protected]Between 5.30 pm to 2.30 am, monday to friday)
Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 05/26/2017 06:41 pm —
From: praveen km bhyrappa/india/ibm
To: damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Cc: reliancetcsa. [protected]@gmail.com
Date: 05/26/2017 03:55 am
Subject: what the hell is these bill's for?
Hello reliance team,
Good day, i have taken 2 new connections from the reliance vendor at manyata tech park, nagawara as per ibm corporate plan's. For the number [protected] the plan was 499 and for the number [protected] (This being a premium number i paid rupees 2000 {two thousand only to the reliance vendor}) and plan opted was 299.
As per the vendor for the first 3 months i will be getting a discount of 100 rupees as per offer on each connection i took.
Connection 1 - [protected]
Connection 2 - [protected] (Premium number paid 2000 rupees)
Now hear is the problem from your team.
I received bill for both the numbers generateded for 10 days on[protected]. As per my knowledge and info provided by the vendor the bill must be on prorate basis. I was taken by surprise what you people sent me. I din't even made a singel call using both the sim's, yet you charged it more than i expected. See the screen shot below
Connection 1
Connection 2
*so now tell me what the hell is this bill for?
Are you making fools of the customer?
Either you do correction's to fix the problem asap that you made from your end in billing or else return my amount that i paid to your reliance vendor and take your stupid useless sim's.
Regards,
Praveen kumar mb
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