Reliance Communications — Billing issue

Address:560021
Website:www.rcom.co.in

I had taken a postpaid no for my mother from reliance. With a minimum monthly plan as she doesn't use so much, it was all good for 5 - 6 months after that all of a sudden they started charging around 240 for Value added service which they dont know which service it is & we never asked for.

Later i see an addition for 1200 + internet charges which she has no used/nor does she know.

They disconnected the service & not willing to speak as well.

This kind of a service is totally unacceptable & charging without our knowledge amounts to a case. I need to take up a case against them, please advice.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Vijay,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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