Reliance Communications — billing issue

Address:

Nashik, Maharashtra

I have made a payment of rs.772.31 to xportsoft technologies and it is successful. I got confirmation message from xportsoft technologies that the payment is successful but from reliance i haven't got any message or mail of confirmation of payment. Thought my outgoing is still barred. I have sent email to reliance about my billing issue but still no efforts taken from them. No confirmation nothing. The mailing address of reliance is [protected]@relianceada.com. I have tried many times to contact customer care but they say apatkalin paristithi mule apla call jodu shakat nahi. This is all going #. I went to the reliance store but the guy said i cannot help you in this case. Then i don't understand who the # is going to help. Where is my payment gone. I want my money back or else start my services and i want confirmation about my billing from reliance