[Resolved] Reliance Communications — Broadband | |||||
My broadband connection (User id:[protected] taken at dec-16, its been 6 months passed i dont remember a single month where the internet has worked without trouble. Every alternative days i have to call call centre and follow with multiple calls to get an answer, and surprisingly all the time solution was given over phone, which is always a pathetic resolution and never sorted my problem... As a corporate you always have a tremendous followup for every month payment, i dont know why such aggressive followup is not there for customer complaints... And always my complaints are closed by call centre agents without solving my issue... I am completely drained out on followup and i have no idea left now rather moving to consumer forum.. As none of their senior officers are also bothered neither to answer my call and to make a call back to such a dis-satisfied customer.. As a business person am sure i have enough contacts and social media networks to ensure i will pass out this message as much as i can so that no one else should fall into such a trap of business drama with mindbogglingly advertisements to make customers fool... Am sure none of the people may not bother even after my frustration mentioned here... But on a hope that no one should be fooled as i have dropped myself into this fooling drama... Kumaran [protected] Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Reliance Communications Customer Care's response Dear Kumaran, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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