[Resolved]  Reliance Communications — Broadband connection not working from 14th october, 2016 till date

Address:Jaipur, Rajasthan, 302020

My user id[protected]
Complaint no[protected] registered with customer care on 14th october, 2016
Contacted many times customer care and also mailed the complaint details on the mail id given by customer care.
Standard replies by the customer care as follows:-.
1. Your complaint is under process
2. We will escalate for urgent resolution
3. After 10 calls local jaipur office number provided where any rarely picks the call. One gentleman mr arun also keep on assuring the early resolution but no success.
Very strange height of incompetence or third class corporate culture technical team is not able to resolve the issue even after one month
T k sharma
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Dec 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2016
Reliance Communications Customer Care's response
Dear Mr. Sharma,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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