Reliance Communications — Broadband didn't work 20 days no viewer | |||
Dear Sir/Madam I am reliance broadband customer. my user id is[protected]. unfortunately, my broadband connection was not working since 14 may 2016. I made a complain same day that complains number is[protected]. from that day I lodge complain every day and my complaint closed automatically without any solution till 3rd of june when I call to CC for viewer they said your complaint close every day so you are not eligible. so what can I do when their system closed my complaints without resolution daily. even they never arrange an engineer to visit my house and check the connection. Thanks Nadeem Was this information helpful? | |||
|
Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Nadeem,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Sir
that problem has been solved after 4-5 days again problem continued.
since 1 of July i didn't get the connectivity. daily i raised the complain and daily basis complaint automatic closed.
kindly pay attention on my issue and solve it for permanent basis.
Thanks
M. Nadeem
Mob. [protected]
that problem has been solved after 4-5 days again problem continued.
since 1 of July i didn't get the connectivity. daily i raised the complain and daily basis complaint automatic closed.
kindly pay attention on my issue and solve it for permanent basis.
Thanks
M. Nadeem
Mob. [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Meanwhile, request you to provide us with an alternate number so that we can successfully contact you.Thank you!
Regards,
Reliance Communications