Reliance Communications — Broadband internet connection not working

Address:	411028
Website:	relinacebroadband.co.in

I am calling the reliance customer care for past 4-5 days daily and spending about 30 minutes every time complaining about the non working internet connection. The customer service is telling me different reasons of non working connection, and promising that the issue would resolve asap (within 24 hrs). But the fact is that the internet connection is still not working. The junior management is not letting me speak with senior staff, except for one occasion when the senior staff promised of the good service, but later on I found that it was a false promise. The worst customer service I experienced. They do not care for customers, and at one time when I said I do not want such service, the representative said "ok, then go ahead and request for disconnecting the service". I am already looking for options, but just wanted others to know what they will get into if they go for Reliance Broadband Internet connection.