[Resolved] Reliance Communications — Broadband internet is not working. No action for my complain ID[protected]

suril13

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

Hi,

My self is Suril Patel. I have reliance wire line broadband connection at my home. My User Id is[protected].

Since last week (21st August 2015) my broadband connection is not working. I talked to customer care regarding the same and they opened ticket (ticket no[protected] but still there is no action from Reliance communication.

Since Last two months, This is 3rd instance that my Net is not working. Previous two times, I had to do lots of follow up to fix my issue. It seems that company is not interested in providing permanent solution for this issue. They don't care customer issue.

This is really frustrating me and now I decided to disconnect reliance broadband service if the current problem will not get resolved in next 24 hours.

Hope they understand value of customer service and will take necessary action on urgent basis and fix my internet connection issue.

Regards,
Suril Patel
(Contact No: [protected])

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Oct 28, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2015

Reliance Communications Customer Care's response Dear Suril,

We regret the inconvenience caused, our goal is to provide a consistently reliable services to our valuable customer. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 25, 2015

Reliance Communications Customer Care's response Dear Suril,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications