[Resolved]  Reliance Communications — Broadband internet is not working. No action for my complain ID CNM[protected]

Address:

Ahmedabad, Gujarat

My self is Suril Patel. I have reliance wireline broadband connection at my home. My User Id is[protected].

Since last week (28th July 2015) my broadband connection is not working. I talked to customer care regarding the same and they opened ticket (ticket no[protected] for my issue but same was closed automatically without informing anything to me.

Then I approached your local office here in Ahmadabad where I explained my issue. Here responsible person opened new ticket (CNM[protected]) and assured me that my issue will get resolved in next 24 hours but till date my broadband internet is not working.

From last two years, I am facing frequent issues in internet connection. You can check the history of my complaints and every time without informing to me tickets are getting closed.

I never received confirmation call your local team who is responsible to work on my issue.

This is really frustrating me and now I decided to disconnect your service if the current problem will not get resolved in next 24 hours.

Hope you understand value of customer service and will take necessary action on urgent basis and fix my internet connection issue.

Regards

Suril Patel
(Contact No: [protected])