[Resolved]  Reliance Communications — Broadband Internet NOT working - Mumbai, Andheri (W), YARI ROAD

Address:

Mumbai City, Maharashtra

I have paid installation charges as well as fees of rupees 1500 for a broadband connection to one mister Jaiswal handling the Reliance Broadband activations in Yari Road. He was very prompt in collecting the money but when it came to providing service, he has been the worst agent ever. Don't you people think, of how unethical it is to fool and cheat your consumers this way? He stopped receiving my calls after promising for almost 3 weeks that the "NEW" connection will be made to work the "next" day. That is when I went to the RELIANCE MOBILE WORLD GALLERY all the way to OSHIWARA from YARIROAD and spoke to "another" agent who gave me a senior named SHAHID's number. This guy promised the service will get activated in the next two days. Its been two weeks and they dont pick their phones when i try to call. Your Customer Care Helpline is never available and ALWAYS busy.

What kind of service is this? I can't believe that such a big corporate company is scamming its customers in this way. Since most of Yari Raod houses media professionals like me, don't be surprised if you soon find yourself in a consumer soup- being ridiculed on a national level.

Sumit Verma,
Profession: Filmmaker
Address, Yari Road, Inlax Apartments, Andheri West, Mumbai, Maharashtra, India.