[Resolved]  Reliance Communications — Broadband internet services

Address:Ludhiana, Punjab, 141008
Website:relianceObroadband.co.in

I am sanjeev behal resident of ludhiana a proud user of reliance internet broadband services. having my user id[protected] the servives to the above mentioned connection are out of order since 20_06_2016. for which i have logged 5 complaints vide the following complaint numbers
Complaint dated auto closed on
Numbers
[protected].06.2016 26.06.2016
[protected].06.2016 26.06.2016
[protected].06.2016 29.06.2016
[protected].06.2016 30.06.2016
[protected].06.2016

All above complaints have been closed with remarks that problem resolved.
Where as i have called for 135 minutes at customer care but of no use.
My humble question is how many times one has to lodge complaint with reliance to get the problem resolved.

[protected]
Sanjeev behal
Thr the proud consumer
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2016
Reliance Communications Customer Care's response
Dear Sanjeev,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Sanjeev,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications
Dear Sanjeev,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Please feel free to write us at this link using a PC: http://bit.ly/1cmd6ds if you need any assistance in future. Thank you, have a great day ahead.


Regards,
Reliance Communications

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