[Resolved] Reliance Communications — Broadband is not working since last 20 days

Anmol Manocha

from Mumbai, Maharashtra

Address:

Panchkula, Haryana, 134109

User id no.[protected]. User name subhash manocha wants to inform you that my internet is not working since 5th april and after so many complaints till due date it is not working. My complaint number[protected] was logged on 7th of april and till today it is not been resolved because from ur end. Since it is not working. So i am not paying the bill amount for this month. Because last month when i forgot to pay the bill you guys have temporarily disconnected the connection now is ur fault and you guys should also pay for the same. If you cannot resolve the problem kindly disconnect my connection. Because nor your ground staff or your care have any info regarding the fault. They promised me to resolve the matter till monday. Today is friday and they donot have any info about the problem.
Thanks and regards
Anmol manocha

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May 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Reliance Communications Customer Care's response Dear Anmol,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Apr 22, 2017

Reliance Communications Customer Care's response Dear Anmol,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications