[Resolved] Reliance Communications — Broadband no. [protected] - 3g broadband service | |||
Hi there, I have a great concern. I need your attention and advise which am sure you would oblige. Am was always a happy customer of reliance and had been enjoying the service since the day i had a 3g dongle in my hand. It so happened that a communication from reliance brought all the mess into me with which am totally unhappy and concerned. 2 or 3 months back a communication floated from your end that you are stopping all 3g broad band services and those willing could migrate to 4g. Since then my dongle is not functional. Also i have a clean record of paying my dues accrued for the month till the service was extended by you. Now i have been raised with invoices for the past 2 months that you have withdrawn service amounting inr 2529/-. I have been continuously getting sms insisting for the payment and offlate being threatened that you would take legal action if so i fail to pay. You need to understand the customer's pain and confident that you will. My pain is that how can a service provider raise a bill when he has stopped a service (Meant 3g)? As a humble request to your offices, i hope i would get justice by yourself giving a complete waiver and advice further on how to acquire a 4g broad band. This is from a pathetic greiving customer who really needs to be taken care and provided due justice. I reiterate that i would continue to be a customer of yours and am confident that by doing so i would enjoy un-troubled service if so am being taken care of such issues. Thanking you in advance. Was this information helpful? | |||
Jan 6, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 04, 2016 Reliance Communications Customer Care's response Dear Subramanian, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment