[Resolved]  Reliance Communications — broadband not working and no response for complaints

Address:

Mysore, Karnataka, 570004

I am ashwini shankar h s from mysore. My reliance broadband connection has stopped working from end-of-september. I had contacted every single person here for service. When i ran out of options, i had raised a service request in rcom.co.in and also had sent mails to customer care. None responded.

In between, i was presented with bill and getting calls to pay them when no service is provided. I had asked for waiver of the bill for all the days the network is down and also had asked for immediate termination of the connection.

When i try to track the complaint online, it always says service temporarily unavailable. How can that be down for so long?

Till day i have sent many mails and requests both on the portal and on mail. No response from reliance and also annoying calls asking to pay the bill. Need justice here.