[Resolved]  Reliance Communications — Broadband Not working

Address:Pune, Maharashtra, 411014
Website:Consumer Complaints

Dear Sir,

I have use reliance broadband (CUS ID[protected] from last 8 month but they have provided very poor service, internet not functioning well. as the connection frequently down 2 or 3 days continue in a month.
When I contacted to customer care there is only one answer wait for 24 hour’s but not provided any solution .Now my connection is down from 21st of Feb but they have not solved any problem.

Pl. look into the matter and resolve my issue at earliest

CAN No.[protected]

CUS ID[protected]
Name Anuja Dhage
Place Pune

Rgds,

Satish Dhage
[protected]
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Apr 20, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2017
Reliance Communications Customer Care's response
Dear Satish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Feb 26, 2017
Reliance Communications Customer Care's response
Dear Satish,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Verified Support
Mar 20, 2017
Reliance Communications Customer Care's response
Dear Satish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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