Reliance Communications — broadband not working, customer care not working, bills are on time though

Address:Pune, Maharashtra, 411037
Website:www.rcom.co.in

Broadband not working, customer care not working, bills are on time though

I have faced intermittent connection issues with this provider. But for the last two months, i have faced problems way too often. At first, i could not connect to the customer care even after holding for 30 mins. Though the problem resolved on it's own after 3 days. I am facing an issue right now, but when i try to call the customer care number, it just says that they are sorry, the customer care is down due to some circumstances. When i got fed up and visited their office, i get to hear that is the outlet is only for mobile and they don't know where the broadband is serviced from.

In the meanwhile, the bills are always on time.. Really amazing..!
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Reliance Communications customer support has been notified about the posted complaint.
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Sep 22, 2017
omji1992's response
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
Complaint comments 

Comments

I try to port sim no [protected] from last 15 days but i could not get UPC code.
Network Problem in my area some 10-12 days always show 2g network with roaming i try to call customer care but customer always diconnect call...my area is mithapur, badarpur new delhi-110044 please solve my problem fastly
I am trying to get my Internet broadband disconnected due to bad service. If there is no customer support how are we to disconnect the service. I paid my bill on time as well. for the past 4 months I didn't even get my bill. I had to pay based on previous years bills

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