[Resolved] Reliance Communications — Broadband service complaints unresolved for months. | |||||
Costumer ID:[protected] Location : Goregaon, Mumbai. From 08th of December 2015 we've been facing issues with our broadband connection. We had registered a complaint on same through reliance broadband costumer care services[protected] for which the costumer care executive told us that our complaint will be resolved within 24 hours (complaint ID:[protected]. But till the date(05th Jan 2016) complaint is not resolved. Even though they had marked our complaint as resolved after 15days on 22nd of Dec. When we called them again, they were not willing to re-open the complaint ( Costumer care executive: Mr. Ashwani Tripatel). We were having the same issue every next month, for which there been no notification over disconnecting the connection. Over similar issue from 14th oct 2015 to 4th Nov 2015, we didn't get any re-reimbursement on our bill over the disconnected period. We need a quick resolution over this frequent service disconnection issues. Thanking you, Costumer ID:[protected] Location : Goregaon, Mumbai. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi,
Its being 28 days.
i have already registered an alternate number.
Though, same being told by costumer care on each of my calls, no one ever called .
So i request you to make sure the connection is restored and also redeem my old bills .
Hoping for a fast resolution.
Thanking you
Costumer ID:[protected]
Location : Goregaon, Mumbai.
Its being 28 days.
i have already registered an alternate number.
Though, same being told by costumer care on each of my calls, no one ever called .
So i request you to make sure the connection is restored and also redeem my old bills .
Hoping for a fast resolution.
Thanking you
Costumer ID:[protected]
Location : Goregaon, Mumbai.
Dear Naveen,
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction.
Cheers,
Reliance Communications
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications